Overview
An organization specializing in SaaS platforms for utilities across North America is seeking an experienced Contract Administrator (Temp to Hire). This role involves managing complex contract workflows, negotiating commercial terms, and improving contracting processes within a fast-paced environment. The position requires balancing legal, sales, and operational priorities while ensuring efficient contract execution and maintaining strong customer relationships.
Responsibilities
- Coordinate with internal stakeholders throughout the contract lifecycle.
- Review, edit, and manage complex sales contract packages, Order Forms, and Statements of Work (SOWs).
- Provide initial responses to customer redlines using company playbooks and established negotiation positions.
- Support negotiation of commercial and contractual terms; escalate non-standard or high-risk provisions as needed.
- Maintain and administer contract templates, playbook language, and document management systems.
- Manage incoming contract requests and maintain workflow queues to ensure timely processing.
- Oversee contract execution processes including electronic signatures, distribution, and record retention.
- Interpret and validate legacy contracts, support renewals, and assist sales teams with contract-related inquiries.
- Identify opportunities to improve contract processes, increase efficiency, and reduce cycle time.
- Track and communicate the status of active contracts and contracting processes to management and stakeholders.
- Escalate complex or non-standard matters to appropriate internal teams.
- Assist with maintaining business licenses and compliance documentation.
- Create and maintain consultant Statements of Work.
Requirements
- 3–5+ years of hands-on contract administration experience, preferably supporting sales or commercial contracting.
- Demonstrated experience reviewing and negotiating commercial agreements, SaaS/software contracts, or services agreements.
- Strong knowledge of contract language, risk identification, and common negotiation points in technology or services agreements.
- Proven ability to manage multiple contracts simultaneously while meeting deadlines in a fast-paced environment.
- Strong organizational and analytical skills with high attention to detail.
- Excellent written and verbal communication skills, capable of professional interaction across teams and with customer procurement contacts.
- Ability to work independently, take ownership of tasks, and proactively advance contracts.
- Experience improving workflows, templates, or contracting processes is highly valued.
- Familiarity with Microsoft Office Suite, Salesforce, DocuSign, and document management or contract lifecycle management platforms.
- Willingness to commit to at least 6 months with potential for permanent employment.
Preferred Qualifications
- Experience in SaaS or technology contract environments.
- Background in process improvement related to contracting.
Compensation & Benefits
- Health, Personal Accidental, Term Life, and Terminal Illness Insurances
- Flexible Holidays
- Employee recognition platform with monetary rewards
- 100% Remote work environment
- Initial work-from-home stipend
- Leadership and coaching training programs
- Free access to professional development resources
- Employee Assistance Program (EAP) with 24/7 counseling sessions
- Health and wellbeing programs
- Employee bonus referral program
- Employee discount program
Location
- This is a fully remote position with flexible work arrangements.
Equal Opportunity
The employer is an equal opportunity organization that values diversity and encourages applications from all qualified candidates regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other protected characteristics. Reasonable accommodations are available for applicants with disabilities upon request during the employment process.