Overview
Operations Manager, Contracts & Compliance
- Full-time
- Remote (Arizona Based)
- Salary: $85,000 - $90,000 annually
- Annual Bonus Eligibility: Up to 5% of base salary
- Comprehensive benefits package
- 16 paid holidays annually
Responsibilities
Contract & Proposal Management
- Manage the full proposal-to-contract lifecycle including proposals, service agreements, amendments, and renewals
- Coordinate contract preparation and execution using approved templates and processes
- Act as liaison between internal stakeholders, external partners, and legal counsel
- Review agreements for accuracy, completeness, and alignment with approved proposals
- Maintain contract records, documentation standards, and renewal tracking systems
- Monitor contract deadlines, renewals, and terminations; coordinate follow-up actions with operational leaders
Compliance & Risk Administration
- Maintain business licenses, registrations, and corporate filings across operating markets
- Coordinate annual compliance requirements, renewals, and regulatory filings
- Support new community onboarding and market expansion efforts ensuring compliance readiness
- Assist with insurance administration, renewals, and certificates of insurance
- Maintain compliance documentation and reporting records
Legal Operations Support
- Coordinate with internal leadership and external legal counsel on organizational legal matters
- Track legal requests, documentation, trademark renewals, and project timelines
- Maintain organized legal records and support risk management initiatives
- Participate in legal coordination meetings and monitor active matters
Process Improvement & Operational Excellence
- Develop and maintain workflows, standard operating procedures (SOPs), and process documentation
- Manage document retention standards and organizational filing systems
- Conduct audits to ensure documentation and compliance requirements are met
- Provide training and guidance on contract, compliance, and documentation processes
- Generate reports related to contract activity, compliance deadlines, and operational metrics
- Identify opportunities to improve efficiency, accountability, and consistency across the organization
Team & Organizational Support
- Serve as a resource to internal teams on contracts, compliance, and operational best practices
- Support a culture of accountability, collaboration, and continuous improvement
- Contribute to special projects and strategic operational initiatives
- Perform other duties as assigned
Requirements
- 3-5+ years of experience in operations, contract administration, compliance, legal support, project coordination, or related fields
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong analytical and problem-solving abilities
- High level of integrity, professionalism, and discretion
- Proficiency with Microsoft Office and document management systems
- Experience working with contracts, legal documentation, or compliance programs
- Familiarity with business licensing, insurance administration, or regulatory compliance
- Experience using workflow and document management platforms such as Monday.com, SharePoint, or similar systems
- Ability to work independently and collaboratively across teams
Preferred Qualifications
- Bachelor's degree in Business Administration, Operations, Legal Studies, or related field preferred
- Experience in community management, real estate, homeowner associations, or related industries preferred
- Ability to occasionally travel for meetings, training, or company events as needed
Compensation & Benefits
- Medical coverage available from the first day of employment
- Employer-paid dental and vision coverage
- 401(k) retirement plan
- Employer-paid life insurance, accidental death & dismemberment (AD&D), and long-term disability coverage
- Pet insurance options
- Employee Assistance Program offering mental health, financial, legal, and family support resources
- Travel assistance and identity theft protection
- Complimentary will preparation services
- Generous paid time off
- 16 paid holidays annually, including a Birthday Day and Volunteer Day in addition to PTO
- Professional development and growth opportunities
Location
- Remote position based in Arizona
Equal Opportunity
The employer is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.