Operations Associate (Legal & Compliance)

Overview

The organization is seeking a legal operations and compliance professional to help run core legal operations across the US and Canada. This is a small team environment, so the role offers real scope early and ownership from start to finish.

The work combines recurring legal operations (filings, deadlines, audits) with building and automating workflows using AI and low-code tools, so essential processes can scale reliably.

Responsibilities

• Automation and workflow building: Use AI and low-code tools to replace manual legal tasks with workflows that run on their own.
• Legal and regulatory work: Partner with Legal Counsel on legal research, contract reviews, and other substantive projects as new questions arise.
• Entity compliance (US and Canada): Keep corporate entities in good standing, including annual reports and state/province requests, end to end.
• Brand protection / IP monitoring: Monitor intellectual property, identify infringements, and initiate cease-and-desist workflows.
• Consumer escalations: Investigate complex escalations, determine root causes, recommend fixes, and turn recurring issues into compliance training.
• Product compliance reviews: Assess products and processes for compliance risk and user friction; coordinate with Engineering and Product to address underlying issues.
• Compliance audits: Lead operational compliance audits and monitor high-risk areas between audits.

Requirements

• Ownership and follow-through: Track every open item until completion; find answers independently before escalating.
• Process improvement mindset: Move beyond manual repetition by developing automation approaches (e.g., spreadsheets or low-code tools) instead of relying on checklists.
• Accuracy and error prevention: Handle regulatory filings and audits with near-zero tolerance for mistakes, maintaining your own system to ensure no deadline or cross-functional project slips.
• Proactive communication: Provide updates without being chased, flag blockers early, and clearly communicate what comes next.
• Comfort with ambiguity: Define the problem when given an unclear brief and move forward with urgency.
• Education: Bachelor’s degree from an academically rigorous program with a record of high performance.
• Experience: Demonstrated track record of owning projects end to end and solving problems without being told how.
• AI/technology interest: Demonstrated interest in using AI and technology to improve how work gets done, including building tools, automation, or process improvements.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• Starting pay: Will fall within the pay range listed on this job posting, based on job-related factors including skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future.
• Equity: In addition to base salary, compensation may include opportunities for equity grants.
• Benefits (regular employees): Health, dental, and vision coverage; paid time off; paid parental leave; 401(K) plan with employer matching; wellness benefits, among others.
• Equity opportunities: May be part of the total rewards package.
• Eligibility note: Part-time, contract, or freelance roles may not be eligible for certain benefits.

Location

This role is available only to candidates who currently reside in one of the following locations:

• Full-time salaried employees: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada
• Full-time hourly employees: AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA

Unfortunately, applications from candidates residing elsewhere cannot be accepted at this time.

Remote work may be supported for most roles, with offices in Palo Alto, New York City, Chicago, and Toronto.

Equal Employment Opportunity / Accommodations

The employer is an Equal Employment Opportunity employer and prohibits discrimination based on protected characteristics under applicable local, state, and federal laws.

The employer is committed to providing reasonable accommodations for individuals with disabilities in the job application process.