Contracts Manager

Overview

The organization is seeking a Contracts Manager to lead global, day-to-day contract operations and support Sales, Deal Desk, Customer Success, Procurement, Finance, and Professional Services. This role is positioned ideally in the Eastern Time Zone to extend operational coverage across global teams.

Responsibilities

• Lead global contract operations: Establish and manage the legal intake queue; triage requests by type, priority, and risk. Prepare and route customer, partner, and vendor agreements for signature in accordance with delegation of authority policies and service levels.
• Review and negotiate commercial agreements: Review, draft, and negotiate NDAs, customer agreements and CSAs, vendor agreements, SOWs, amendments, and partner documents. Use AI-assisted review tools and playbooks, escalating high-risk deviations with clear recommendations.
• Drive AI-first contracting: Identify, test, and scale use cases for automated intake, review, and routine query responses. Refine and maintain AI playbooks and self-service resources.
• Scale and improve contract operations: Continuously improve intake and routing workflows; maintain standard templates. Serve as a power user/admin for legal technology, including CLM implementation. Maintain an accurate, transaction-ready contract repository.
• Cross-functional enablement and risk protection: Advise business teams on contractual interpretation. Support Customer Success and renewals requests, license compliance and audit requests, and partner with Finance on collection/dispute workflows and contract rights reviews. Triage legal notices to resolution. Build self-service resources and training to reduce routine requests to Legal.

Requirements

• Contracts experience: 5+ years of contracts management experience in a fast-paced software/SaaS company (private equity-backed experience preferred).
• Time zone coverage: Ability to work US Eastern Time Zone hours (preferred) to extend coverage across Europe and North America, with flexibility to support APAC business hours as needed.
• Mindset: “Startup mentality”—thrives in building, establishing, and scaling new operational processes and playbooks rather than working within established large-enterprise frameworks.
• AI and technology proficiency: Hands-on experience or strong aptitude with AI-assisted contracting tools, CLM platforms, and intake/workflow automation tools.
• Critical thinking: Anticipates where the business is heading, challenges assumptions, and brings forward better approaches before they are requested.
• Commercial acumen: Strong business judgment with a customer-centric, solution-oriented approach to deal execution and stakeholder alignment.
• Communication: Excellent written and verbal communication skills, with a track record of supporting cross-functional business units effectively.

Compensation & Benefits

• Base pay range: $95,000 to $109,000 USD Annual (12 Months)
• Placement within the pay range will vary based on knowledge, skills, experience, market location variations, and internal peer equity.
• This position may be eligible for additional performance incentives.
• U.S. benefits package includes: medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid time off, parental leave, flexible spending accounts, and an employee assistance program.

Location

• Ideally based in the Eastern Time Zone.
• Must be able to work US Eastern Time Zone hours (preferred) and flexibly support APAC business hours as needed.