Contracts Specialist

Overview

This role supports the contracts function that enables teams to work effectively and with clear terms. The Contracts Specialist serves as a first-line reviewer for contracts and related documents, identifies and communicates risk, maintains a centralized contract database, and manages contract template updates and change requests.

Responsibilities

Contract Review and Risk Screening

• Review contracts, amendments, and RFPs submitted by Sales and internal teams, including client, partner, vendor, and IT agreements.
• Identify terms that carry real risk, explain what each could cost, and recommend responses using redlines aligned to standard positions.
• Coordinate redlines and approvals between Sales and leadership.
• Elevate terms outside standard positions to ensure each agreement has a clear status and next step.
• Support internal teams with risk questions related to software and IT agreements and client security questionnaires.
• Own insurance requirements in contracts:
  • Serve as the first stop for internal insurance questions.
  • Coordinate the annual insurance renewal with the broker.
  • Back up the Biz Ops Coordinator on certificate of insurance (COI) requests.

Contracts Database and Lifecycle

• Build and maintain a central Contracts Database.
• Ensure contracts are stored with key dates, terms, and obligations; a contract is not considered complete until it is properly stored.
• Keep database data accurate and complete:
  • Check entries regularly.
  • Fix errors at the source.
  • Document how entries are made so teammates can add information correctly.
• Record renewal, notice, and termination terms when storing contracts so Sales (who own renewals) understand:
  • Renewal terms
  • The paper the contract is on
  • Whether anything new needs to be put in place
• Own the termination process:
  • When Directors or Sales decide to end an agreement, review the contract if its terms are not already in the database.
  • Define how the termination will occur.
  • Hold the team accountable for the required steps.
• Grow what the database captures over time to help teams answer questions about terms and obligations without reopening contracts, and to provide leadership visibility into risk across all contracts.

Templates

• Own contract templates:
  • Determine what belongs in templates.
  • Obtain Legal team feedback.
  • Update templates once changes are approved.
• Maintain a contract template change request process so each request has a clear answer and visible status.
• Keep one current version of each template in one location and prevent use of outdated copies.
• Work with Sales to clarify which terms carry little risk and can be adjusted, versus which terms involve operational or business risk and should not change without review.
• Identify template gaps and drive closure.

Requirements

• Hands-on experience reviewing professional services agreements, such as MSAs, SOWs, and change orders (ideally in a consulting or implementation environment).
• Working knowledge of common risk terms, including:
  • Indemnification
  • Limitation of liability
  • SLAs
  • Data and privacy
  • Insurance requirements
• Experience building or maintaining a contract repository or tracker and keeping it accurate over time (not just using a single system once).
• Experience carrying a template or process change through to adoption across teams that do not report to you.
• A calculated view of risk—size it, recommend a response, and help decision-makers weigh risk against deal value rather than treating risk as something to avoid or forward every contract to counsel.
• Experience working with an outside law firm or in-house counsel.
• Comfort working in lower-tech environments (SharePoint, spreadsheets, Salesforce) in addition to e-signature platforms, and willingness to embrace new tools such as AI.

Preferred Qualifications

• Experience with public sector contracts and RFPs.
• Experience with prime agreements and terms that flow down from them, such as procurement codes and subcontracting commitments (construction experience is a plus).
• Experience with client security questionnaires.
• Experience reviewing software, IT, and vendor agreements.
• Experience with international contracts.

Compensation & Benefits

• Competitive compensation
• Health insurance
• 401k with employer match
• Flexible PTO
• Remote work

Location

• Remote work

Additional Candidate Characteristics

• Responsive and able to react quickly and positively to internal and external stakeholders.
• Innovative and willing to drive solutions using creative ideas.
• Entrepreneurial, taking initiative and delivering results.
• Empowered approach—bring solutions instead of problems.
• Performance driven and accountable.
• Even-tempered and able to thrive in a fast-paced environment.
• Coachable—recognizes strengths and weaknesses and is open to guidance.

Equal Opportunity

• EOE