Overview
This role involves serving as Counsel, Commercial Transactions, providing legal advice to support customer-facing and strategic commercial contracting efforts. Primary transaction focus includes SaaS, software licensing, go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and related commercial agreements.
Responsibilities
- Lead customer, procurement, and strategic commercial negotiations and transactions, including drafting, reviewing, and negotiating software, SaaS and hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Partner with Sales, Finance, Security, IT, Procurement, Customer Success, and other stakeholders to deliver timely work, clarify expectations, problem-solve, and manage stakeholder and customer communications.
- Serve as a trusted advisor on commercial and operational legal issues; provide timely, accurate legal responses while managing a challenging contract workload ranging from straightforward to complex.
- Engage with customers to ensure their needs are heard and addressed and deliver practical outcomes.
- Suggest and help implement process improvements, including new standard forms or variations to enhance efficiency and align with business and product requirements.
- Use and adapt to AI legal technology tools to capitalize on workflow efficiency; remain flexible when trying new tools.
- Support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance and Global Business Operations.
- Participate in an internal approval workflow system, prioritize contracts, and respond to questions from stakeholders and clients.
- Maintain strong working knowledge of AI legal technology tools, Microsoft O365, Salesforce, and Ironclad.
Requirements
- Four (4) to six (6) years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Experience negotiating SaaS, software, cloud services, professional services, data processing, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, resourcefulness, responsiveness, and strong communications skills.
- JD degree from an accredited law school and license to practice in the United States.
- Ability to research and analyze legal issues.
- Solid proficiency with AI tools and legal technology tools, MS Office, and legal research platforms and tools.
- Familiarity with Salesforce, Ironclad, and Asana.
Minimum Qualifications
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and Contract Management Software.
Preferred Qualifications
- Basic knowledge of data privacy issues and common practices in a SaaS context involving the security and processing of customer data that may include personal information.
- Experience with government technology procurement contracting, including at state, federal, and local levels, including GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations.
- Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
Compensation & Benefits
- Competitive base salary, annual performance bonus, and long-term incentives.
- Expected salary range: $158,000 and $236,000.
- Final offered salary will be based on several factors, including depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth.
Location
Remote/Hybrid