Default Risk Specialist

Overview

This role supports the monitoring and resolution of default-related litigation and title curative matters for delinquent loans. The position requires strong attention to detail, the ability to manage cases and deadlines in a fast-paced environment, and professional communication with internal teams, external clients, attorneys, and title companies.

Responsibilities

• Monitor and resolve litigated matters and those requiring title curative action related to delinquent loans
• Manage cases and analyze information to determine case merit and assign monetary risk
• Assist counsel with strategy for resolving matters consistent with applicable law and investor guidelines
• Update the system of record and reporting with current information on the status of litigation/title curative, the strategy in use, and upcoming critical events and dates
• Report and discuss assigned loans with senior management and clients
• Identify trends in the assigned portfolio related to process gaps and provide recommendations to department leadership
• Adhere to investor guidelines in handling the assigned portfolio
• Communicate professionally with attorneys, senior management, clients, and title companies
• Respond to inquiries from management and/or the client, including presenting recommendations for resolution
• Attend hearings, trials, and depositions on behalf of the organization (travel could exceed 50%)
• Perform other duties as assigned

Requirements

• High School Diploma or equivalent required; Bachelor’s degree preferred
• Paralegal certificate, legal experience and/or 4+ years default and title curative experience
• Previous Default servicing experience
• Knowledge of mortgage banking; familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure
• Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards
• Advanced analytical skills; ability to analyze problems and provide appropriate solutions
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Advanced problem-solving, multi-tasking, and organizational skills with strong attention to detail
• Ability to read legal terms and conditions and understand how they apply to work processes
• Ability to analyze data and make recommendations to improve trends
• Ability to maintain strict confidentiality
• PC skills including (but not limited to) advanced Word, Excel, Access, Internet, and MSP (LPS/Fidelity) application skills
• Ability to meet strict deadlines and take direction
• Proven ability to prioritize workflow during high volumes and within critical time frames
• Self-starter able to work in a fast-paced, multi-faceted environment
• Previous experience working with attorneys and negotiating settlements
• Previous experience monitoring activity of multiple accounts assigned to outside counsel

Preferred Qualifications

• Bachelor’s degree

Compensation & Benefits

• Compensation Range: $19.33 - $28.89 hourly. Actual compensation may vary within the range provided, depending on qualifications, skills, and experience.

Total Rewards Package includes:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program

Location

Remote employment is available. The organization provides the necessary equipment; you must have:

• A quiet, private place in your home
• High-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS)
• A minimum network upload speed of 10 MBPS

Work Conditions

• Able to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance
• Overtime required as necessary

Physical Demands

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

The organization is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.