Director, Legal Operations

Overview

The organization is seeking a Director, Legal Operations to lead and oversee all aspects of legal operations for the Legal, Compliance & Government Relations team. This role drives operational efficiency, develops metrics and KPIs, implements scalable processes, manages budgets and vendors, and develops and executes a comprehensive legal technology roadmap. The position serves as a strategic partner to leadership in a complex, multi-site environment.

Applicants may apply from across the U.S.; preference will be given to those local to the Nashville, TN area.

Responsibilities

Legal Operations & Strategy

• Lead the design, implementation, and continuous improvement of legal operations processes and infrastructure.
• Develop and execute a legal operations strategy aligned with business and legal priorities.
• Establish and track KPIs and metrics to measure legal function effectiveness.
• Support strategic initiatives, including corporate maturity and IPO-readiness efforts.

Technology & Innovation

• Develop and implement a multi-year legal technology roadmap.
• Evaluate and manage legal technology solutions (CLM, e-billing, matter management).
• Drive adoption of workflow automation, AI-enabled tools, and analytics capabilities.
• Partner with IT for system integration and scalability.

Process Optimization & Efficiency

• Streamline legal workflows and reduce manual processes.
• Implement standardized templates and playbooks.
• Improve contract lifecycle management processes.
• Optimize outside counsel usage and spend management.

Financial Management & Vendor Oversight

• Manage legal budget planning, forecasting, and tracking.
• Oversee outside counsel relationships and performance.
• Implement e-billing and cost control processes.

Governance, Risk & Compliance Support

• Support governance, compliance, and risk initiatives.
• Ensure documentation and audit readiness.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 6+ years of relevant experience in legal operations.
• Experience with legal technology and process improvement essential.
• Strong project management and analytical skills.

Key Competencies

• Strategic thinking and execution
• Process improvement mindset
• Cross-functional collaboration
• Change management leadership

Physical Demands

• Predominantly office-based work with prolonged sitting, computer use, presentations, and meetings.
• Travel is expected but less than 20%, and may include occasional visits to company events, Legal Team offsites and meetings, or hospital sites.
• Standard office demands apply with occasional evening or weekend work as business needs require.

Travel

• Approx. 20% annual travel

FLSA Classification

• Exempt

Compensation & Benefits

• Base salary range (full-time): $150,000–$190,000 annually.
• Salary ranges are determined by role, level, and location. The range reflects minimum and maximum target salaries for the position across all US locations.
• Individual pay within the range is determined by work location and other factors, including job-related skills, experience, and relevant education or training.

Location

• Nashville, TN area preferred (applicants welcome from across the U.S.).

Additional Information

• This role is not open to receiving agency candidates and any contingent submissions will not be honored.