V105 - Legal Assistant | Legal Case Coordinator

Overview

A legal assistant role is available supporting a law firm in Houston, Texas. This position assists with the day-to-day management of personal injury claims and settlement processes. Responsibilities include coordinating with insurance companies, clients, medical providers, and attorneys to ensure accurate documentation, timely responses to requests, and steady case progression.

Monthly Compensation: $1,150 to $1,220 USD

Responsibilities

• Follow up with medical providers to ensure reduction requests are received, signed, and returned.
• Draft and send medical bill reduction requests to the appropriate medical providers.
• Coordinate with attorneys to confirm which medical bill reductions should be requested after a case settles.
• Communicate with insurance adjusters to confirm receipt of settlement demands and follow up as needed.
• Contact clients to obtain required information, including insurance details and supporting documentation.
• Manage daily communications and follow-up activities through RingCentral and Microsoft Outlook.
• Handle case-related documentation and communications with professionalism, accuracy, and confidentiality.
• Provide updates and relevant information to attorneys and other stakeholders as needed.
• Monitor pending requests, identify outstanding items, and take proactive steps to keep cases progressing.
• Maintain accurate and up to date case information in Filevine.
• Ensure disbursement statements accurately reflect medical provider expenses, law firm fees, and other applicable settlement deductions.
• Request medical records from healthcare providers, confirm receipt, and track the status of outstanding requests.
• Set up new claims with insurance companies and ensure the necessary information is submitted accurately.
• Prepare client settlement disbursement statements once all medical reductions are finalized.
• Track outstanding reduction requests and maintain organized records of their status.

Requirements

• Location: Houston, Texas
• Time Zone: Central Standard Time (CST)
• Working Hours: Monday through Friday, 8:00 AM to 5:00 PM CST
• Position Type: Legal Assistant
• Work Environment: Legal services, personal injury claims, and settlement administration

Software and Tools

• Filevine (case management)
• RingCentral (phone communications)
• Microsoft Outlook (email and calendar management)

Communication

• Regular communication with clients, insurance adjusters, medical providers, and attorneys.
• Approximately 16 to 30 calls per day.

Required Skills

• Strong organizational skills with the ability to manage multiple cases, deadlines, and follow-up tasks.
• Excellent written and verbal communication skills.
• Proactive approach to identifying pending items and following up without waiting for instructions.
• Self-starter mentality with the ability to work independently and take ownership of assigned tasks.
• Strong attention to detail when handling legal documentation, medical records, financial breakdowns, and settlement paperwork.
• Effective time management and prioritization skills.
• Consistent follow-through when coordinating with clients, insurance companies, medical providers, and attorneys.
• Ability to maintain accurate case records and keep information organized in a case management system.
• Professional and courteous communication when requesting information and coordinating sensitive case matters.
• Ability to handle multiple responsibilities while maintaining accuracy and efficiency.
• Problem-solving skills and sound judgment when identifying missing information or outstanding documentation.

Languages

• English
• Spanish