Overview
This role supports the organization’s Cyber Incident Response work by managing the review of data exfiltrated in cyber incidents. The focus is to identify, extract, and report on individuals whose personal identifying information (PII) and protected health information (PHI) were compromised.
The Project Manager initiates new engagements, coordinates data transfer, and performs data identification & reduction processes. This position serves as a key client-facing point of contact and involves working with advanced eDiscovery/cyber incident response technologies in a fast-paced environment.
Responsibilities
- Serve as the first point of contact for clients at the start of each engagement
- Facilitate transferring data between external parties and the organization
- Lead kick-off calls and provide consultative guidance on Cyber Incident Response
- Understand and interpret client requirements in the context of eDiscovery/Cyber Incident Response processes
- Determine and manage client expectations regarding deliverables and timeframes
- Conduct project design meetings and consult with clients on efficient and effective workflows for data mining and capture related to data exfiltration
- Advise customers on best practices for data identification and reduction methodologies
- Perform data mining processes and deliver detailed, accurate results to customers
- Coordinate case closure and data destruction for completed engagements
- Learn and become an expert in constantly evolving advanced eDiscovery/Cyber Incident Response technologies
- Perform other special projects as defined by management
Requirements
- At least 2 years of experience in eDiscovery Project Management (or equivalent)
- At least 2 years of experience working with Relativity as a Project Manager
- Exceptional verbal and written communication skills, including experience leading conference calls and meetings with colleagues and clients
- Knowledge of the eDiscovery Reference Model (EDRM)
- Working knowledge of Media Collections, Processing, Hosting, Review Support, and Productions
- Ability to manage an active and fluctuating caseload
Preferred Qualifications
- Experience in Canopy or other advanced eDiscovery/Cyber tools, such as Technology Assisted Review
- Previous experience in Cyber Incident Response
- Desire to go above and beyond client expectations
Compensation & Benefits
- Compensation range: $100,000.00 to $125,000.00 USD annually
- May be eligible for an annual bonus
- Specific salary will be determined based on:
- Location-based market rate for the role
- Abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
- Further details about the package will be provided during the initial screening call with Talent Acquisition
Equal Employment Opportunity
The employer complies with all applicable equal employment opportunity laws and makes employment decisions without unlawful regard to protected characteristics. The employer also provides affirmative action for minorities, women, covered veterans, and individuals with disabilities. If assistance or a reasonable accommodation is needed during the application process due to a disability, it is available upon request. Qualified applicants with arrest and conviction records will be considered where applicable under relevant law.