Overview
The organization is seeking a Senior Project Manager to oversee and execute day-to-day e-discovery project tasks. This role involves high-level management, delegation, and concurrent management of multiple complex projects. The Senior Project Manager collaborates with attorneys, paralegals, IT personnel, and other members of counsel and/or client legal teams to ensure successful completion of e-discovery matters. The position also includes planning for project execution and mentoring, training, and delegating to team members as needed.
Responsibilities
Leadership and Escalation
- Serve as a point of escalation for junior team members.
- Provide training and supervision for junior team members.
- Motivate team members and help create an environment where employees thrive.
- Manage and plan project resources.
- Identify facilitation of growth opportunities for colleagues.
- Identify operational risk areas and implement strategies to mitigate risk for clients.
- Provide guidance to junior PMs on building client relationships.
Client and Stakeholder Engagement
- Participate in strategic client meetings (quarterly meetings; in-person meetings, etc.) and oversee client-level reporting.
- Initiate and participate in business development opportunities with GRO.
Project Management (End-to-End)
- Provide end-to-end oversight of discovery matters and act as primary client point of contact.
- Provide expertise and consultative advice on data collections, processing, review workflows, analytics, and production/export deliverables.
- Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration, and associated resource requirements.
- Develop and manage relationships with internal teams.
- Define, articulate, implement, and monitor quality standards for all project deliverables.
- Plan and manage internal and external project communications to ensure effective exchange of project information and deliverables.
- Serve as an expert on the organization’s review platforms and proprietary offerings.
- Forecast, track, and manage project budgets.
- Successfully oversee and consult on multiple concurrent complex projects.
- Generate and distribute reporting metrics and other identified KPI’s as needed for each project.
- Develop strong client relationships through collaborative, consultative service.
Requirements
- BA/BS degree or minimum 5 years in the litigation support / legal industry.
- Demonstrable experience of leadership responsibilities.
- 5 years of experience using the Relativity platform or equivalent eDiscovery tools.
- Willingness to travel.
- Demonstrated experience managing multiple concurrent projects involving cross-functional teams within budgetary and schedule constraints.
- Demonstrated ability to manage client expectations and maintain client satisfaction.
- Demonstrated experience coordinating project work and resources with global resources.
- Proactive approach to problem-solving with the ability to anticipate client needs.
- Ability to confront unexpected problems quickly and effectively.
- Available for a flexible schedule driven by client requirements that will periodically exceed a standard 40 hour work week depending on project needs.
- Strong teamwork, communication (written and oral), client management, and interpersonal skills.
- Demonstrated ability to manage project teams, including teams of supporting project managers.
Preferred Qualifications
Compensation & Benefits
Location
Remote with the ability to travel.