Virtual Legal Support Assistant (“Direct Support”)

Overview

This fully remote role serves as a Virtual Legal Support Assistant, processing sensitive and confidential case-related assignments received from the organization’s office locations. The position is fast-paced and metric-driven, with an emphasis on accuracy and timely results.

Training is provided, along with full benefits, including computer equipment. Employees working 30+ hours per week are eligible for Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance.

This role is staffed in the Virtual Legal Support Team’s Direct Support service line and requires daytime hours.

Schedule

Full-time, 40 hours per week (mandatory 1-hour lunch). Shifts can be filled from any US location:

• Monday–Friday, 11am to 8pm ET / 8am to 5pm PT

Responsibilities

• Present in a polished, professional manner as a visible representative of the Virtual Legal Support Department at all times.
• Maintain up-to-date Client Case Lists.
• Save and distribute incoming mail.
• Download and save court ECF filings using firm naming conventions.
• Process vendor invoices using Chrome River.
• Process expense reimbursements using Chrome River.
• Complete ad hoc projects, including large PDF bookmarking and large OCR projects.
• Perform other duties as assigned.

Department Overview

The Virtual Legal Support Team provides legal support across three service lines: Direct Support, Document Processing, and New Matter Intake. Common tasks include review and data entry for new matters, organizing and naming incoming documents in the firm’s Document Management System (iManage), preparing confidential and sensitive legal documents across all 50 states using templates and forms within Microsoft Suite programs, and using tools including Kofax Power PDF to convert documents, replace text, run document comparisons, mark and run tables of contents and authorities, mail merges, create fillable forms, and edit presentations.

Qualifications

Required

• Minimum 1 year of relevant experience working in a law firm setting.

Preferred

• Strength in MS Teams; previous remote work experience.
• iManage, Chrome River, and Kofax experience.
• Advanced skill set with Microsoft Suite programs (e.g., Word, Excel, and PowerPoint).

Compensation & Benefits

• Salary: $45,000.00 annually or $21.63 per hour.
• Pay Range: USD $45,000.00 - USD $45,000.00 /Yr.
• Benefits (for employees working 30+ hours per week): Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance.
• Computer equipment provided.

Location

Fully remote. Shifts can be filled from any US location.