Overview
This remote role involves handling challenging Employment Practices Liability (EPL) specialty claims for the Specialty Liability Claims team. Responsibilities include working with external legal experts and policyholders to resolve sensitive claims involving workplace disputes, discrimination, and harassment allegations. The role also supports other specialty lines, including Miscellaneous Professional Liability, Contractor’s Errors & Omissions, and Cyber Liability.
Responsibilities
- Tackle complex Employment Practices Liability (EPL) claims from assignment through resolution
- Conduct coverage assessments and issue accurate and timely coverage-related correspondence
- Perform liability and damage investigations and evaluate complex EPL insurance policy matters
- Establish, document, and execute strategies aimed at early and cost-effective resolution
- Manage assigned claims in accordance with investigation, coverage, loss assessment, and case management requirements
- Collaborate with internal stakeholders and maintain productive relationships with external customers, clients, underwriters, and agents
- Work with panel counsel and manage litigation guidelines, including reviewing law firm billing
Requirements
- College degree required; law degree preferred
- At least 2+ years of Employment Practices Liability claims and litigated claims management
- Experience managing panel counsel, litigation guidelines, and reviewing law firm billing
- Experience with other claims-made professional/management liability lines, including at least some of: Miscellaneous Professional Liability, Contractor’s Errors & Omissions, D&O, Cyber Liability
Knowledge & Skills
- Strong working knowledge of Employment Practices Liability exposures and employment law concepts
- Ability to complete accurate and timely coverage assessments and evaluate complex EPL insurance policies
- Strong interpersonal skills and ability to interact effectively with internal and external stakeholders at all levels
- Aptitude for evaluating, analyzing, and interpreting technical information; sound critical thinking and decision-making
- Excellent written and verbal communication skills, including the ability to explain complex issues clearly
- Flexibility and willingness to work in a fast-paced, rapidly changing environment with strong organization and time management
Compensation & Benefits
- Base salary range: $80,000 - $115,000, plus opportunity for company bonus based upon a percentage of eligible pay
- Benefits include:
- Health insurance options (PPO or High Deductible)
- Prescription drug coverage included with health insurance
- Vision and dental insurance plans
- Additional insurance coverages at no cost, including basic life insurance equal to 1x annual salary and AD&D coverage equal to 1x annual salary
- Short and Long Term Disability coverage
- Supplemental Life and AD&D plans available for purchase for you and dependents
- Voluntary benefit plans (Accident, Critical Illness and Hospital Indemnity)
- 401k plan with up to a 5% employer match
- 100% company-funded retirement savings plan
- Paid holidays and paid time off (PTO)
- Paid time off begins with 24 days each year, with additional days added for milestone service anniversaries
- Yearly bonus eligibility
- Health and wellness programs provided at no cost
- Paid time off for eligible family care needs
- Tuition assistance and educational achievement bonuses
- Corporate matching gifts program
- Paid time off to volunteer in the community
The salary estimate is adjusted to reflect varying market conditions across locations. Factors include skills, years of experience, and comparison to other employees already in the role. Most candidates will start in the bottom half of the range.
Equal Opportunity
The employer is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Additional Information
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required. Duties may change or be assigned at any time with or without notice.