Overview
An organization is seeking an experienced Chief Legal Officer (CLO) to lead its legal function, overseeing commercial contracting, corporate governance, litigation, and strategic stakeholder relationships. This high-visibility role reports directly to the President and involves regular interaction with the Board of Directors, private equity sponsors, and key strategic partners. The ideal candidate will have deep expertise in commercial contracts and the judgment to represent the company effectively at the board level and manage complex, high-stakes relationships.
Responsibilities
Contracts Management
- Own the end-to-end contract lifecycle for new customer agreements, renewals, and upgrade/expansion deals.
- Negotiate and close commercial agreements including Master Service Agreements (MSAs), Statements of Work (SOWs), SaaS/licensing agreements, data processing agreements, and vendor contracts.
- Collaborate with Sales, Product, and Customer Success teams to structure deal terms balancing commercial velocity with risk management.
- Develop and maintain scalable contracting playbooks, templates, and approval workflows to support company growth.
- Manage contract risk across the existing customer base, including amendments, upgrades, and renegotiations.
Outside Counsel Management
- Select, engage, and manage relationships with outside counsel for litigation, regulatory, intellectual property, and specialized transactional matters.
- Oversee outside counsel budget, scope, and billing to ensure cost-effective, high-quality legal support.
- Serve as the primary internal liaison between outside counsel and business stakeholders.
Board Preparation and Representation
- Prepare board materials, legal updates, and risk disclosures for regular Board meetings.
- Attend Board meetings as the company’s legal representative, providing counsel directly to the Board.
- Advise the Board and executive team on corporate governance, fiduciary duties, and material legal and regulatory risks.
- Support Board committee activities such as audit and compensation as needed.
Stakeholder Management
- Act as a trusted legal and strategic advisor for key stakeholders.
- Manage legal aspects of stakeholder relationships, including contract governance, escalations, and strategic alignment.
- Build durable, trust-based relationships that support broader commercial and strategic objectives.
Corporate Legal Leadership
- Lead and scale the legal, compliance, and risk management functions as the company grows.
- Advise executive leadership on corporate strategy, mergers and acquisitions, financing, and regulatory matters.
- Oversee corporate governance, entity management, and compliance programs.
- Manage intellectual property strategy and protection.
- Own enterprise risk management and legal policy development.
- Build and mentor an internal legal team as needed.
Litigation and Employment
- Represent the company in litigation matters, coordinating with outside counsel as necessary.
- Oversee labor and employment matters, including disputes, claims, and compliance with employment law.
- Partner with Human Resources/People teams to manage employment risk, policies, and investigations.
- Develop litigation strategy and manage case outcomes in the company’s best interest.
Requirements
- Juris Doctor (J.D.) degree and active bar membership in good standing.
- Minimum of 12 years of legal experience, including significant in-house experience; prior Chief Legal Officer or General Counsel experience strongly preferred.
- Proven experience negotiating commercial and SaaS contracts at scale.
- Direct experience presenting to and advising a Board of Directors.
- Experience working with or reporting to private equity-backed or investor-governed companies.
- Strong litigation oversight experience, including labor and employment matters.
- Excellent judgment, communication skills, and executive presence.
- Experience in fintech, lending, mortgage servicing, or related regulated industries is a plus.
Compensation & Benefits
- Eligibility for comprehensive benefits starting on Day 1.
- Remote and hybrid workplace options.
- Health benefits.
- Unlimited flexible time off.
- Family planning services.
- Tuition reimbursement.
- Paid family leave.
- 401(k) matching.
- Pet insurance.
- In-person and virtual social experiences.
- Career pathing opportunities.
- Focus Time Fridays.
Location
Not specified; remote/hybrid options available.
This role offers the opportunity to lead the legal function of a fast-growing company transforming the mortgage servicing industry by modernizing loan servicing experiences and supporting servicers with scalable compliance and operational efficiencies. The position requires a strategic legal leader capable of managing complex commercial and regulatory challenges while partnering closely with executive leadership and the Board.