Overview
This role supports a full-service creditors’ rights law firm providing bankruptcy, replevin, and loss mitigation services. Work focuses on drafting and processing legal documentation, managing client and case communications, and supporting attorneys in a high-volume, time-sensitive environment.
Responsibilities
- Draft and prepare assignments, motions, affidavits, and other legal documents
- Ensure timely, courteous, and thorough responses to a heavy volume of email correspondence
- Develop and maintain congenial relationships with business associates and clients
- Provide exceptional customer service across all levels of interaction
- Support attorneys in a high-volume, time-sensitive atmosphere
- Prepare and file status updates prior to scheduled hearings
- Provide regular, timely client status updates and conduct continual follow-up on outstanding documents and/or services
- Review expired Notices of Default and communicate with clients to ensure the most updated figures are received
- Monitor for executed client declarations
- File client declarations with the court
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Experience with client systems such as LPS, Tempo, Vendorscape and others is preferred
- Excellent verbal and written communication skills
- Commitment to exceptional customer service
- Ability to communicate courteously and effectively with borrowers, clients, attorneys, other internal employees, and outside parties
- Ability to work with others in a congenial, team-oriented manner
- Exceptional organizational skills, including the ability to multi-task and adapt to continual change
- Strong attention to detail
- High-level proficiency in the MS Office suite
- Proficiency in internet research activities
- Good understanding of the legal process surrounding foreclosure preferred
Physical Demands and Work Environment
- Prolonged time sitting at a desk typing, using, and looking at a computer
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Compensation & Benefits
Full-time employees receive:
- 4 weeks of PTO from day one (increases with tenure)
- Paid Parental and Grandparent Leave
- 7 Paid Company Holidays and your birthday off every year
- Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more
- Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program
- 401k (with company match)
- Extensive Training and Development Opportunities
- Flexible work schedules including in-office, hybrid, and remote working capabilities
Location
Practices across Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois, with national bankruptcy, replevin, and loss mitigation services.