Grade C Fee Earner (Remote based)

Overview

This role involves managing a portfolio of claimant serious injury claims, generating fee income, and supporting the overall success of the department. The caseload is predominantly RTA-based, with an anticipated case value of up to £50,000.

Responsibilities

• Provide excellent client care to individuals who have experienced traumatic, life-changing events
• Maintain regular communication and conduct face-to-face meetings with clients
• Attend and manage instructions and meetings with a multi-disciplinary team of experts, including (as required) medical experts, case managers, care experts, architects, forensic accountants, and counsel
• Analyse evidence and research legal issues relating to liability, causation, and quantum
• Draft documents, including statements, pleadings, and schedules of loss
• Secure early interim payments and appropriate rehabilitation
• Optimise client settlement outcomes
• Use a task-based case management system to ensure regular client contact, deliver exceptional customer service, and manage client expectations
• Raise awareness of the department and develop a professional profile
• Perform to a high standard in a target-orientated environment
• Undertake other tasks deemed relevant and reasonable by the business

Key Performance Indicators (KPIs)

• KPIs and objectives will be discussed and agreed on a one-to-one basis
• Regular one-to-one meetings with your line manager will be held to review performance against objectives and identify areas for development and/or required support

Requirements

Essential

• Experience in legal work with the capability and expertise to justify a Grade C charge-out rate, including Qualified Solicitors and Fellows of CILEx
• Commitment to delivering excellent client care
• Excellent communication skills, including negotiation and objection handling
• Ability to achieve objectives in a fast-paced environment while maintaining high standards of work quality and client care
• Competent use of a case management system, with good knowledge of Excel and Word
• Strong attention to detail and organisational skills

Desirable

• Proven track record of handling serious injury claims
• Desire to develop professional profile within the personal injury field
• Team player who acts as a role model and works to achieve business and team objectives
• Positive attitude, self-motivated approach, and ability to use own initiative
• Resilience to handle changing circumstances and challenging situations while still achieving objectives
• Willingness to take opportunities to develop, stretch yourself, and build a career in personal injury

Personal Development

High-performing individuals may have the opportunity to move into different departments across the organization to expand knowledge, experience, and develop a career in personal injury.

Travel

Clients are based throughout England and Wales. Occasional travel will be required for meetings with clients and for conferences with multi-disciplinary experts and counsel.

Compensation & Benefits

• Annual salary range: £35,000 - £42,000

Equal Opportunities

The organization is committed to equality and diversity and to creating a sense of belonging for everyone. Applicants are considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status.

Location

England and Wales (with occasional travel required across the region)