Contract Manager, Sales

Overview

Are you detail-focused and enjoy creating high-quality contract documents? The Academic & Government team supports communities in accelerating knowledge by turning scientific discoveries into peer-reviewed knowledge, hosting a large corpus of information, helping users unlock insights, and measuring research quality and impact.

This Contract Manager, Sales role supports sales contracting activity by preparing, reviewing, and negotiating sales contracts and related legal documents, working closely with Sales, Legal, Account Support, and Finance to achieve compliant commercial outcomes, a strong customer experience, and operational efficiency.

Responsibilities

• Review, draft, and negotiate sales contracts and related documents, including order forms, amendments, renewals, and customer terms, in line with templates, fallback positions, policies, and approval requirements.
• Support Legal and Sales by identifying non-standard terms, missing protections, approval requirements, and other contracting risks clearly and early.
• Apply sound judgment to routine and moderately complex contracting issues, balancing risk with commercial needs and proposing practical ways forward.
• Manage contract matters proactively from intake through execution, including tracking status, blockers, approvals, and next steps.
• Partner with Sales, Legal, Account Support, Finance, and other internal subject matter experts to develop, review, and finalize contract requirements.
• Communicate clearly and professionally with internal and external stakeholders, providing realistic ETAs, concise advice, and customer-friendly explanations.
• Prepare clean, accurate, internally consistent contract documents reflecting agreed services, commercial terms, and approved legal positions.
• Use contract management systems, internal resources, and approved AI or productivity tools responsibly to improve efficiency, drafting quality, and stakeholder experience.
• Identify recurring issues, process bottlenecks, and opportunities to improve templates, toolkits, standardization, and smarter ways of working.

Requirements

• Bachelor’s degree in law or equivalent with 3–5 years of Contract Management, commercial contracting, or legal operations experience; preferably in sales contracting, SaaS, licensing, subscription, or information services.
• Fluent in English and Spanish; fluency in Portuguese is a plus.
• Strong attention to detail and the ability to review agreements systematically against templates, policies, and fallback positions.
• Sound legal and commercial judgment, with the ability to assess issues, make recommendations, and escalate with context and proposed solutions.
• Excellent written and verbal communication skills, including translating contracting issues into clear, action-oriented advice for Sales and other stakeholders.
• Strong ownership, prioritization, and organizational skills in a fast-paced sales environment.
• Experience with contract lifecycle management tools such as Conga, Luminance, or similar platforms is a plus.

Preferred Qualifications

• Experience with sales contracting, SaaS, licensing, subscription, or information services.
• Experience with contract lifecycle management tools such as Conga, Luminance, or similar platforms.
• Fluency in Portuguese.

Compensation & Benefits

Benefits include:

• Private Medical, Dental and Vision Plan (coverage for employee and eligible dependents)
• Savings Fund with company matching contributions
• Comprehensive life insurance policy
• Grocery voucher
• Vacation Bonus, with salary supplement based on vacation days taken
• Minor medical expenses discount card for minor medical expenses and outpatient services
• Access to learning and development resources
• Employee Assistance Programme for support with personal and work-related challenges
• Awards to recognize key service milestones
• Time off to support charities and causes that matter to you
• Country-specific benefits are offered (details vary by location)

Location

No specific location was provided in the original job description.

Additional Information

• Flexible working arrangements and flexible hours (adjusting daytime schedule based on productivity).
• Study assistance and access to learning and development resources.
• Equal opportunity employer; qualified applicants are considered regardless of protected characteristics.
• Accommodation available for applicants who require adjustments due to disability or other needs (process details were included in the original posting).