Contract Manager, Sales

Overview

This role supports the organization’s sales contracting activity by preparing, reviewing, and negotiating sales contracts and related legal documents. Work is done in a collaborative “One Team” environment with Sales, Legal, Account Support, and Finance to drive compliant commercial outcomes, strong customer experience, and operational efficiency.

Responsibilities

• Review, draft, and negotiate sales contracts and related documents, including order forms, amendments, renewals, and customer terms, in line with approved templates, fallback positions, policies, and approval requirements.
• Support Legal and Sales by identifying non-standard terms, missing protections, approval requirements, and other contracting risks clearly and early.
• Apply sound judgment to routine and moderately complex contracting issues, balancing risk with commercial needs and proposing practical recommendations.
• Manage contract matters proactively from intake through execution, tracking status, blockers, approvals, and next steps.
• Collaborate with Sales, Legal, Account Support, Finance, and other internal subject-matter experts to develop, review, and finalize contract requirements.
• Communicate clearly and professionally with internal and external stakeholders, including providing realistic timelines, concise advice, and customer-friendly explanations.
• Prepare clean, accurate, and internally consistent contract documents that reflect agreed services, commercial terms, and approved legal positions.
• Use contract management systems, internal resources, and approved AI or productivity tools responsibly to improve efficiency, drafting quality, and stakeholder experience.
• Identify recurring issues and process bottlenecks, and suggest improvements to templates, toolkits, standardization, and ways of working.

Requirements

• Bachelor’s degree in law or equivalent.
• 3–5 years of experience in Contract Management, commercial contracting, or legal operations, preferably including sales contracting, SaaS, licensing, subscription, or information services experience.
• Fluent in English and Spanish; fluency in Portuguese is a plus.
• Strong attention to detail and the ability to systematically review agreements against templates, policies, and fallback positions.
• Sound legal and commercial judgment, including the ability to assess issues, make recommendations, and escalate with context and proposed solutions.
• Excellent written and verbal communication skills, including translating contracting issues into clear, action-oriented advice.
• Strong ownership, prioritization, and organizational skills in a fast-paced sales environment.
• Experience with contract lifecycle management tools such as Conga, Luminance, or similar platforms is a plus.

Preferred Qualifications

• Experience supporting sales contracting activities in SaaS, licensing, subscription, or information services contexts.
• Experience with contract lifecycle management tools (e.g., Conga, Luminance, or similar).

Compensation & Benefits

Benefits may vary by location. Available benefits described include:

• Private Medical, Dental, and Vision Plan (coverage for employee and eligible dependents)
• Savings Fund with company matching contributions
• Comprehensive life insurance policy
• Grocery voucher
• Vacation Bonus and salary supplement based on vacation days taken
• Minor medical expenses discount card for minor medical expenses and outpatient services
• Access to learning and development resources
• Employee Assistance Programme for personal and work-related challenges
• Awards to recognize key service milestones
• Time off to support charities and causes that matter to you

Work style supports:

• Flexible working arrangements, including working flexible hours
• Study assistance and learning and development resources

Location

Flexible working arrangements are available. Country-specific benefits are provided based on location.