Overview
A US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated Legal Assistant to join their remote team as an independent contractor. This role involves providing essential support to clients and ensuring the efficient processing of their immigration applications.
Responsibilities
- Manage all customer interactions, including responding to inquiries, providing updates, and guiding clients through the application process
- Review and process non-immigration applications such as ESTA and DS160, as well as family-based immigration cases
- Accurately and efficiently submit applications to CEAC and USCIS
- Deliver excellent customer service, ensuring timely and professional assistance
- Maintain accurate and current records using the case management system
- Collaborate with the legal team to ensure smooth service delivery
Requirements
- Proven experience as a Legal Assistant, preferably within immigration law
- Strong knowledge of ESTA, DS160, and family-based immigration procedures
- Excellent communication and interpersonal skills
- Exceptional attention to detail and ability to handle multiple tasks simultaneously
- Familiarity with or willingness to learn Zendesk and Docketwise
- Ability to work independently and collaboratively in a remote environment
- Availability to work 40 hours per week, including Sundays (preferred)
Compensation & Benefits
- Competitive pay based on experience
- Flexible remote work environment
- Opportunities for professional development and growth
Location
Remote position; headquarters located in Utah
Interested candidates are encouraged to submit a resume and cover letter highlighting relevant experience and suitability for the role.