Immigration Program Manager

Overview

The organization is seeking an Immigration Program Manager to support immigration and global mobility programs. This role serves as a primary point of contact for visa-sponsored employees, manages immigration cases and compliance, and provides a high-touch employee experience. The position also supports international relocations and broader global mobility initiatives, with exposure to M&A and international expansion.

This is a full-time role that can be held from one of the organization’s US hubs or remotely in the United States.

Responsibilities

• Serve as the primary point of contact for employees and stakeholders on immigration inquiries, including visa assessments, case status, and strategy
• Manage a high-volume immigration case portfolio, including permanent residence processes (PERM, I-140, AOS, ILR) across US, EMEA, JAPAC, and LATAM
• Coordinate with outside immigration counsel on case petition preparation, timelines, RFE responses, audits, and compliance matters
• Track and proactively manage work authorization expirations across the foreign national population, ensuring timely renewals and escalations
• Partner with People Partners and Talent Acquisition to assess immigration sponsorship feasibility for new hires and internal transfers
• Develop and maintain employee-facing immigration resources, FAQs, playbooks, and compliance documentation (PAF, etc.), and design training for key stakeholders and employees globally
• Monitor regulatory changes and manage internal reporting, trackers, dashboards, and I-9 compliance efforts, serving as the internal point of contact for I-9 escalations
• Coordinate international relocations and participate in global mobility, People M&A, and international expansion initiatives

Requirements

• 5+ years of experience managing immigration for EMEA, APAC, and AMER at a global technology company or employment-based immigration law firm
• Deep subject-matter expertise in U.S. nonimmigrant and immigrant visa categories (H-1B CAP & cap-exempt, L-1, O-1, TN, OPT, PERM, EB-1/EB-2, AOS, EADs)
• Experience managing multiple vendors and supporting complex immigration matters, including international relocations and/or assignments
• Experience with People Ops-related compliance projects, with interest in contributing beyond immigration and global mobility functions
• Exceptional project management, organizational, and prioritization skills, with the ability to translate complex legal concepts into clear written and verbal communication

Preferred Qualifications (Plus)

• Experience supporting immigration needs related to M&A activity
• Strong expertise in Singapore immigration and the COMPASS framework
• Working knowledge of international assignment management, including assignment design, cost projections, tax equalization, and assignee lifecycle support
• Familiarity with cross-border tax concepts, including hypo tax, shadow payroll, and equity income sourcing for mobile employees and expatriates, and equity income sourcing mechanics for RSUs and stock options
• Experience managing business traveler compliance programs, including short-term assignment tracking and permanent establishment risk identification

Compensation & Benefits

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

• Annual Base Salary Range: $127,000—$269,000 USD
• Equity offered to employees
• Competitive package of additional benefits, including:
  • Health, dental, and vision coverage
  • Retirement benefits with company contributions
  • Parental leave and reproductive or family planning support
  • Mental health and wellness benefits
  • Paid time off
  • Paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws (including requirements of the Washington Minimum Wage Act and related regulations)
  • Exempt employees are eligible for employer-provided paid flexible PTO in addition to flexible paid sick leave (PTO is subject to manager approval)
  • Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts
  • Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles
• All compensation and benefits are subject to applicable plan terms and may be modified by the organization at any time, consistent with applicable law

Location

Full-time role available from one of the organization’s US hubs or remotely in the United States.

Equal Opportunity and Accommodation

The organization is an equal opportunity workplace and provides reasonable accommodations for individuals with disabilities to apply for roles, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.

Hiring Process Notes

• Candidates are required to keep their cameras on during video interviews.
• If hired, the role requires in-person onboarding.