IP Billing Support Coordinator

Overview

An organization is seeking an IP Billing Support Coordinator responsible for providing comprehensive administrative client billing support to the firm's clients. This position offers the flexibility to work remotely 100% of the time.

Responsibilities

• Manage the billing process including time capture, data review and correction, final submission to meet all required deadlines, maintenance of billing records, and research of disputes and discrepancies
• Process bills in accordance with established client and firm guidelines, ensuring consistency of styles for individual billing partners
• Review draft bills to ensure completeness and accuracy of all information submitted, including client-specific work codes and rate structures
• Verify accuracy of billing rates prior to preparing client bills; perform tasks related to requests for transfer of fees and/or client charges
• Identify billing issues or problems and work with billing attorneys to resolve them
• Coordinate with billing attorneys on all monthly pre-bills and necessary revisions
• Assist with client communications related to billing, cash receipts, collections, and ad-hoc reporting; analyze client invoices and provide forecasts for planned work; process changes and refunds as needed
• Coordinate with clients to set up e-billing matters including rates and submission processes
• Collaborate with outside vendors to ensure invoices are received, processed, and included on the client invoice
• Work with billing attorneys and coordinate collection efforts with clients

Requirements

• Minimum of two years of relevant work experience within a law firm or professional services environment; legal accounting and/or billing experience strongly preferred
• Computer aptitude with experience using current Windows Operating System, Microsoft Office applications (including Excel and Outlook), and an enterprise accounting system such as Elite or Aderant
• Proficiency in the use of document management systems
• Ability to efficiently proof and edit non-routine correspondence, reports, and tables for typographical errors and sentence structure
• Ability to perform basic mathematical and percentage calculations
• Thorough understanding of accounts receivable and collection policies, procedures, and controls
• Strong focus on client service and responsiveness; strong time management skills
• Ability to exercise discretion and independent judgment in responsibilities and aptitude for effective and creative problem solving
• Strong communication skills; ability to interact with individuals at all levels of the organization
• Excellent organizational skills with meticulous attention to detail
• Ability to work for more than one person and prioritize assignments
• Flexibility to work overtime when needed

Compensation & Benefits

• Pay range for candidates in Washington, DC: $82,000 - $98,000 per year
• Exact compensation will be determined based on individual candidate qualifications and location
• Benefits package includes medical, dental, vision, disability, life insurance, flexible spending and healthcare savings accounts, 401(k) with firm profit share, paid time off, firm paid holidays, wellness and personal advocacy programs, family planning resources and leave programs, tuition reimbursement, and more
• New employees receive a detailed orientation to the firm’s benefit offerings upon hire

Location

• This position is remote with 100% work-from-home flexibility
• Pay range specified for Washington, DC candidates