Case Manager

Overview

This role involves serving as the central point of contact for clients and helping move personal injury cases forward. Working closely with clients and under the direction of an attorney, you will coordinate medical treatment, maintain organized case documentation, and support demand package preparation.

Responsibilities

• Manage a caseload of personal injury cases from start to finish
• Act as the main point of contact for clients throughout the duration of their case
• Collaborate closely under a direct attorney to support case strategy and execution
• Coordinate client medical treatment and track ongoing care
• Gather, analyze, and organize medical records and billing
• Assist in preparing demand packages and case documentation
• Maintain detailed, organized, and up-to-date digital case files
• Ensure timely case progression and proactive client updates

Requirements

• Bilingual in English & Spanish (required)
• Pre-litigation experience is required
• Minimum of 1 year of experience in a legal case management role or as an insurance adjuster handling injury claims
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications

• Previous experience as a Litigation Case Manager is highly preferred

Compensation & Benefits

• Competitive salary (based on experience)
• Performance-based bonus incentives
• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off and holidays
• Parental leave

Location

• Remote position