Overview
Remote
The organization is seeking a Legal AI Advisor to help customers understand, adopt, and realise value from an AI platform built for legal workflows, including a conversational AI experience purpose-built for lawyers.
This role sits at the intersection of legal practice, customer engagement, and product innovation, with a primary focus on driving lawyer adoption of AI at scale.
The Legal AI Advisor will report to the Director, Legal AI Transformation in Asia, with a dotted-line relationship to the Senior Director, Legal AI Consulting, based in the United States.
Responsibilities
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Engage lawyers as primary users
- Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organisations.
- Understand customer workflows, pain points, and opportunities for transformation.
- Engage partners, associates, and in-house counsel as a credible peer.
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Drive pre-sales and adoption conversations
- Partner with Pre-Sales Engineers and Account Executives on discovery, positioning, and solution alignment.
- Lead tailored product demonstrations connecting AI capabilities to real legal use cases to help secure the legal win.
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Enable post-sales adoption and value realisation
- Support onboarding, training, and ongoing engagement to drive sustained usage.
- Guide customers through workflow transformation and AI integration.
- Partner with Customer Success Managers to translate adoption into growth and measurable impact.
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Act as the voice of the legal customer
- Provide structured feedback to Product Marketing, Product, and Engineering on customer needs, usability, and adoption barriers.
- Help refine product capabilities.
- Contribute to playbooks, best practices, and scalable customer-engagement assets.
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Bridge legal and technical workflows and knowledge
- Translate complex AI capabilities into practical insights for legal professionals.
- Help customers understand how the conversational and AI products affect specific practice areas and workflows.
- Support internal teams in understanding legal user needs and behaviours.
Requirements
- Qualified lawyer currently admitted and in good standing to practise in at least one EMEA or APAC jurisdiction.
- Must hold an active practising licence, not solely an academic law degree.
- 3+ years of experience practising law at a law firm and/or in-house legal team.
- Litigation experience is preferred.
- Strong understanding of legal workflows and the challenges faced by lawyers.
- Excellent communication and presentation skills, including the ability to engage both legal and executive audiences.
- Curiosity about AI and its potential to transform legal work.
- Ability to operate comfortably in cross-functional, fast-moving environments.
- Hands-on experience with legal AI tools, including Relativity aiR.
- First-hand knowledge of litigation and regulatory investigations workflows.
Preferred Qualifications
- Experience in client-facing roles such as client advisory, legal technology, or business development.
Compensation & Benefits
Not specified in the posting.
Location
Remote