Legal AI Engineer

Overview

This Legal AI Engineer role helps law firm customers transform how legal work gets done by identifying high-value legal workflows, designing and testing AI-enabled solutions, and supporting customers in moving successful use cases into sustained adoption. You will collaborate with Practice Innovation Advisors, Forward Deployed Engineers, and other cross-functional partners to address complex customer needs, including advanced configuration, integrations, and custom development.

Responsibilities

• Lead in-person discovery sessions, solution demonstrations, workflow workshops, and executive briefings with law firm customers to identify priority legal workflows and demonstrate how legal AI capabilities can address them.
• Support customers throughout the lifecycle by scoping legal AI use cases, advising on workflow and solution design, and demonstrating legal AI capabilities.
• Develop and execute legal AI strategies for a focused portfolio of signature law firm customers in collaboration with Customer Success, Forward Deployed Engineering, and other cross-functional partners.
• Translate complex legal workflows and customer requirements into solution designs, prototypes, integrations, or other technically enabled approaches.
• Design, test, and refine advanced legal AI workflows, including solutions that may combine products, customer systems, partner technologies, integrations, or custom development.
• Use knowledge of the legal technology ecosystem to determine whether customer needs are best addressed through products, a partner solution, an integration, or custom development, and help orchestrate the right approach.
• Document solution patterns, technical requirements, implementation considerations, and lessons learned so successful approaches can be reused across future engagements.
• Support customer advocacy by communicating customer needs to Customer Success and cross-functional partners in Product, Engineering, and Marketing, and highlighting opportunities to improve and innovate legal AI products.
• Share expertise with customers and the broader market through events, advisory boards, or customer-facing content.
• Serve as an advocate for relevant products by understanding strengths, areas for improvement, and roadmaps, and explaining how they can be applied across multiple levels to support customer outcomes.

Travel

• Regular travel is required (approximately 25–30%, varying by quarter) to customer and firm sites to support client engagements, demonstrations, and team initiatives.
• Candidates must be willing and able to travel as a condition of employment.

Required Qualifications

• J.D. from an accredited US law school required.
• Prior experience practicing law required (e.g., in a law firm, in-house legal department, government, clerkship, or comparable legal practice setting).
• Proven experience in customer- or client-facing roles, ideally engaging with Enterprise or complex accounts.
• Familiarity with legal workflows and processes such as due diligence, eDiscovery, large document review, compliance, or related domains—gained through direct practice, adjacent roles, or working with legal professionals.
• Demonstrable experience with generative artificial intelligence applications.
• Substantial experience using a variety of online legal research and practice tools (e.g. Westlaw, Practical Law, HighQ, Relativity, Everlaw, etc.).
• Demonstrated ability to learn and work hands-on with AI tools, workflow technologies, and technically complex solutions.
• Experience with workflow automation, APIs, integrations, technical prototyping, data analysis, Python, or another form of exploratory coding is strongly preferred.
• Experience collaborating with software engineers, solution engineers, implementation teams, or other technical specialists is preferred.

Preferred Qualifications

• Customer-facing experience, ideally working with Enterprise accounts.
• Understanding of the architecture and operation of large language models (LLMs), applied to hands-on design, testing, and refinement of legal AI solutions.
• Comfort working at the intersection of legal practice and technology—translating ambiguous legal and business needs into structured requirements and testable solutions.
• Ability to collaborate effectively with engineering and technical delivery teams, including communicating customer requirements, evaluating solution options, testing outputs, and documenting implementation considerations.
• Experience or demonstrated aptitude in one or more technically oriented areas such as workflow automation, system integrations, APIs, data structures, prompt and context design, technical prototyping, or exploratory coding.
• Knowledge of due diligence, eDiscovery, managing large document sets, data rooms, and related workflows where AI can accelerate results.
• Strong communication skills for explaining technical concepts, creating clear and high-quality documentation and learning materials, and presenting to non-technical and often skeptical customers focused on needs and outcomes.
• Experience working directly with motivated customers to solve complex problems, including through in-person, on-site engagements.
• Creativity, curiosity, and a growth mindset—simplifying ambiguous challenges and turning them into opportunities.
• Ability to stay up-to-date with emerging AI research and industry trends, and think critically about risks, opportunities, and societal impact.
• Comfort with innovation and experimentation—treating setbacks as opportunities to learn, iterate, and improve outcomes.

Compensation & Benefits

• The base compensation range for eligible US locations (unless otherwise noted) is $100,100 USD - $185,900 USD.
• Base pay is positioned within the range based on knowledge, skills, and experience, with consideration given to internal equity.
• This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
• Benefits (United States) include comprehensive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.
• Additional benefits may include flexible vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, and sabbatical leave.
• Benefits include optional hospital, accident and sickness insurance (paid 100% by the employee); optional life and AD&D insurance (paid 100% by the employee); Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by the employee; access to 529 Plan; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Location

• United States (eligible US locations).