Legal AI Program Manager

Overview

This role involves leading complex AI-enabled legal service programs, partnering with senior legal stakeholders, and developing scalable approaches for AI adoption in legal organizations. The position requires guiding multidisciplinary teams and shaping program decisions to drive enterprise AI initiatives forward.

Responsibilities

• Lead complex legal AI programs from strategy through adoption, establishing structure, priorities, and decision forums.
• Advise senior legal stakeholders, including General Counsel and legal-operations leaders, on use cases, governance, adoption, and AI program best practices.
• Coordinate multidisciplinary teams across AI delivery, legal operations, workflow design, change management, and technology.
• Translate delivery signals from configuration, prompting, evaluation, workflow design, risk, and adoption into clear program recommendations.
• Establish an operating cadence that balances clarity, visibility, speed, experimentation, and ownership.
• Provide constructive challenge to weak use cases, unrealistic timelines, scope drift, or decisions lacking sustainable value.
• Develop reusable frameworks, governance models, reporting methods, and implementation patterns for broader application.
• Contribute market and client insights to influence the evolution of delivery models, offerings, and teams.

Requirements

• Experience leading or playing a central role in legal AI implementations, including use-case selection, workflow design, evaluation, rollout, and adoption.
• Credibility engaging senior legal stakeholders as a peer with clear communication and well-informed viewpoints.
• Ability to create structure in ambiguous environments and improve processes through testing and learning.
• Strong program judgment to identify critical decisions, surface risks early, sequence work effectively, and focus teams on outcomes.
• Current fluency in AI developments, including model providers, agentic workflows, retrieval-augmented generation, evaluation methods, and enterprise AI patterns.
• Hands-on experience experimenting with AI tools; relevant training or credentials from leading AI platforms are valued but not required.
• Comfort with ambiguity and evolving roles, methods, and opportunities.
• Collaborative confidence to work effectively with technical experts, consultants, operators, and client teams.

Preferred Qualifications

• Experience in law firms, corporate legal departments, legal-operations teams, legal technology companies, or professional services.
• Experience leading embedded, managed-services, or recurring delivery models.
• Experience establishing governance, reporting, or program infrastructure for new or rapidly evolving capabilities.
• Exposure to product thinking, service design, change management, or enterprise technology adoption.
• Experience working across global teams and complex stakeholder environments.

Success Metrics

• Recognized by clients as a trusted advisor improving the quality and pace of AI decisions.
• Engagement teams operate with clear priorities, fast escalation paths, and appropriate discipline.
• AI initiatives progress beyond pilots to practical adoption with measurable business outcomes.
• Contribution of stronger, repeatable methods and frameworks.
• Defined how the capability and role scale over time.

Who Thrives in This Role

• Individuals who prefer solving ambiguous, consequential problems over maintaining established processes.
• Leaders combining strategic thinking with hands-on execution.
• Curious practitioners who learn emerging technology through use.
• Low-ego collaborators who challenge ideas constructively.
• Professionals seeking meaningful ownership and influence over capability growth.

Location

Not specified.

Equal Opportunity Statement

The employer is an equal opportunity organization. All qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disability, veteran status, or any other legally protected classification, in accordance with applicable law.