Overview
The organization is seeking a compassionate, organized Case Manager to support its legal team by managing client cases from intake through resolution. This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced legal environment.
This is a fully remote position requiring professionalism, responsiveness, and a commitment to delivering exceptional client support.
Location: Richland, WA / OR
Responsibilities
- Manage and monitor active client cases, ensuring timely follow-up and progress
- Serve as a primary point of contact for clients, providing updates and addressing concerns
- Coordinate communication between clients, attorneys, medical providers, and other parties
- Maintain accurate and organized case files and documentation
- Schedule appointments, hearings, and consultations
- Assist attorneys in gathering records, evidence, and relevant case materials
- Ensure compliance with deadlines and legal procedures
Requirements
- Bachelor’s degree preferred
- 1–3 years of experience in a legal, medical, or case management setting preferred
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office required; experience with case management software preferred
- Ability to handle sensitive and confidential information with professionalism
Compensation & Benefits
- 100% employer-paid medical, dental, and vision for the employee
- Life and AD&D insurance
- HSA with employer contribution
- 401(k) with a 4% match
- Paid time off and paid holidays
- Flexible processes and reasonable hours
Equal Opportunity
This employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status, or disability.