Legal Operations Analyst

Overview

The organization is seeking a Legal Operations Analyst to process intellectual property (IP) takedown requests and help ensure client compliance with the intellectual property rights of artists and creators. The role also supports responses to law enforcement and privacy requests.

Responsibilities

• Process large volumes of copyright and trademark takedown requests and counter-notifications
• Track all content removed pursuant to valid takedown requests
• Handle escalations related to the unauthorized use of content
• Collaborate with Trust & Safety on IP-related content moderation issues
• Identify opportunities to improve IP policies, processes, and technical tooling
• Draft response language to common IP questions and issue types
• Research industry standard practices for IP notice and takedown procedures
• Support the Legal Operations team as needed across law enforcement and privacy related matters
• Occasionally participate in an exigent on-call rotation during working hours

Requirements

• Experience working in intellectual property operations, trust and safety, or customer experience
• Strong attention to detail
• Ability to handle high volume intake and processing of legal documents
• Analytical approach to gathering and presenting data to inform decisions and track success metrics
• Strategic problem-solving to identify opportunities for improvement
• Comfort reviewing sensitive, explicit, and/or potentially disturbing content
• Knowledge of DMCA and Trademark law, as well as fair use
• Experience bringing or processing DMCA or Trademark requests for content removal
• Experience in law or policy within the Internet industry

Compensation & Benefits

• Pay range: 20 - 22 USD per hour

Location

• Remote (United States)

Equal Opportunity

• Equal opportunity employer committed to fostering a respectful, collaborative, and inclusive work environment.