Legal Operations and Compliance Associate

Overview

This role is the first dedicated Legal Operations and Compliance Associate position supporting the organization’s Legal Department across multiple brands, including SmugMug, Flickr, and Awesome Events. Responsibilities span contract operations, intellectual property support, compliance monitoring, and coordination with outside counsel and legal vendors. The position also contributes to building operational systems to improve intake, workflows, and contract lifecycle management.

Responsibilities

Contract Management & Legal Operations

• Manage contract intake, routing, execution, and filing across SmugMug, Flickr, and Awesome Events (MODE Festival)
• Process routine agreements using pre-approved templates; flag deviations and escalate as needed
• Support streamlining of contract processes
• Research and help onboard a contract lifecycle management (CLM) system, including current-state assessment, needs-driven evaluation criteria, data migration, and data mapping
• Track and coordinate legal projects, timelines, and cross-functional follow-ups
• Manage outside counsel billing and legal vendor administration

Intellectual Property & Compliance Support

• Maintain the company’s trademark portfolio, including renewal tracking and coordination with outside IP counsel
• Support DMCA/copyright processes in partnership with the Trust & Safety team
• Monitor regulatory developments in privacy, content moderation, consumer protection, and digital services
• Assist with compliance projects, privacy initiatives, policy updates, and event-specific regulatory needs

Cross-Functional Partnership

• Serve as a primary Legal point of contact for cross-functional partners on standard matters and general legal questions
• Maintain organized legal files, policies, and governance documentation
• Partner with business teams to operationalize legal and regulatory requirements
• Support the legal team’s use of Asana for intake workflows and project tracking

Requirements

• Paralegal experience and/or paralegal certification with a focus on contracts and legal operations
• Strong organizational skills to manage competing priorities and keep complex workloads on track
• Clear, confident communicator who flags blockers early, provides transparent status updates, and proactively communicates with cross-functional partners when needed
• A process improvement mindset—ability to develop better approaches, not just execute existing ones
• Meticulous attention to detail; able to read documents end-to-end and catch inconsistencies
• Self-directed judgment on when to act independently versus when to align with others

Preferred Qualifications

• Experience supporting CLM evaluation and/or onboarding efforts

Compensation & Benefits

• Salary range: $92,495–$142,300
• Fully remote position; compensation will align with the location where the role is filled. Final compensation is determined by factors including competency leveling and geographic location.
• 100% premium coverage for employee and dependents (health, dental, and vision insurance)
• Health Savings Account contributions covering 90%+ of annual deductible
• 401(k) with company match and immediate vesting
• Professional development and learning opportunities
• Remote work support (internet, fitness, coworking space reimbursements)
• 4 Day Work Week
• FTO (Flexible Time Off)
• Company-sponsored therapy and coaching sessions
• Flexible spending accounts available
• Company-sponsored phone plan
• Remote work stipend/support and coworking space reimbursement (if preferred)

Location

• Remote position; candidates must be physically located in one of the following states: California, Colorado, Florida, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Virginia, and Washington.
• Work duties must be performed from a company-approved location. Any change to remote work location (temporary or permanent) requires prior approval from your manager and the People Team.

Work Authorization

Candidates must be legally authorized to work in the U.S. Visa sponsorship is not available for this position.

Additional Information

• Applications will be accepted on an ongoing basis up until 10/1/26.

Accessibility & Equal Opportunity

Reasonable accommodations are available to applicants with disabilities to support participation in the recruitment, selection, and assessment processes.

The organization is an Equal Opportunity Employer and is committed to providing employment opportunities without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, marital status, veteran status, medical condition, or other protected characteristics.

AI Use Restrictions (During Hiring)

• AI may be used for interview preparation, research, brainstorming, application materials, and take-home exercises unless instructions for a specific exercise state otherwise.
• Do not use AI tools during live interviews (including for real-time answers, coaching, transcription, or note-taking) unless explicitly approved.
• This restriction does not apply if AI use is required as part of a disability-related accommodation; coordinate in advance if applicable.