Legal Operations Lead

Overview

A healthcare technology organization is seeking a Legal Operations Lead to join their Legal team during a pivotal growth phase. This role involves designing and building AI-assisted legal operations workflows to support innovation and efficiency. The position offers the opportunity to work in a mission-driven environment where legal is considered a strategic partner. While preference is given to candidates based in New York, exceptional candidates nationwide will be considered.

Responsibilities

• Design and implement AI-assisted legal operations workflows aimed at automating tasks outside of direct legal advice, including routing, triage, and managing frequently asked questions.
• Develop and maintain an AI-queryable legal knowledge management system that provides trustworthy first-draft answers for attorney review.
• Collaborate with cross-functional teams to project manage the legal components of major company initiatives.
• Oversee daily operations of the legal department to ensure efficiency and stakeholder satisfaction.
• Identify areas for operational improvement and implement changes based on cross-functional input.
• Own and evolve the legal team’s AI roadmap by evaluating, piloting, and implementing new AI tools.
• Maintain a vetted library of prompts, skills, and workflows for recurring legal tasks.
• Track department adoption of AI tools and measure efficiency gains.

Requirements

• Minimum of 5 years of experience in Operations or Project Management within a fast-paced, startup environment.
• Hands-on experience using AI in a professional setting, with a clear understanding of its strengths and limitations, preferably with exposure to Legal and Healthcare contexts.
• Proven experience building and optimizing operations workflows, including evaluating and implementing AI tooling.
• Strong ability to manage multiple priorities with attention to detail and effective planning.
• Demonstrated project management skills with the ability to build consensus across cross-functional teams.
• Excellent communication skills and emotional intelligence to navigate competing priorities and foster effective partnerships.

Preferred Qualifications

• Experience working in healthcare technology or legal operations.
• Familiarity with AI applications in legal knowledge management.

Compensation and Benefits

• Base salary range: $95,200 - $140,000, dependent on qualifications, experience, and geographic location.
• Potential eligibility for equity grants based on position and level.
• Comprehensive benefits package including:
  • Equity compensation
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA) / Flexible Spending Account (FSA)
  • 401(k) retirement plan
  • Work-from-home stipend
  • Therapy reimbursement
  • 16-week parental leave for eligible employees
  • Fertility benefits including annual reimbursement and membership
  • 13 paid holidays plus a holiday break between December 25th and 31st
  • Flexible paid time off (PTO)
  • Employee Assistance Program (EAP)
  • Training and professional development opportunities

Location

Preference for candidates based in New York; however, exceptional candidates nationwide will be considered.

Additional Information

The organization is committed to diversity, equity, and inclusion and provides reasonable accommodations for persons with disabilities during the application and employment process. Applicants requiring accommodations should notify the recruiter.

The employer participates in E-Verify.

Applicants should be cautious of recruitment fraud and only apply through official channels. All official communication will come from the organization's verified email domain.