Legal Operations Manager

Overview

A growing organization is seeking a strategic and execution-oriented Legal Operations Manager to transform the operations of its Legal team. This high-impact, cross-functional role involves owning the full operational lifecycle of the legal department—from identifying inefficiencies to implementing tools and workflows that enhance performance. The Legal Operations Manager will enable attorneys to focus on high-value legal work by ensuring the department runs efficiently.

Responsibilities

• Own the legal technology stack in partnership with other teams: evaluate, select, implement, and manage software and AI-powered tools to improve team efficiency
• Collaborate with IT and procurement to ensure proper integration, adoption, and continuous optimization of tools
• Build and maintain dashboards and reporting infrastructure to provide leadership with visibility into department performance
• Map and audit current legal workflows to identify bottlenecks, redundancies, and opportunities for improvement
• Design and implement scalable processes for high-volume legal work
• Develop and maintain standard operating procedures, playbooks, and self-service resources for internal clients
• Manage relationships with outside counsel and legal vendors, including rate negotiations, matter budgeting, and invoice review
• Implement and enforce billing guidelines; analyze outside counsel spend and identify cost savings
• Manage legal billing, e-billing software, and matter management systems
• Build and maintain legal department KPIs, scorecards, and operational reporting
• Support annual budgeting, forecasting, and financial reporting for the legal department
• Drive special projects and cross-functional initiatives
• Build and curate a legal knowledge management system including templates, precedents, FAQs, and training materials
• Deliver training sessions to legal and non-legal stakeholders on processes, tools, and self-service resources
• Create onboarding programs for new legal team members
• Oversee and optimize compliance with government relations regulatory requirements, including tracking and filing lobbying and political giving disclosures
• Support board and stockholder administration, including maintaining action trackers, filing consents, minutes, meeting materials, and coordinating approvals
• Manage annual renewal of foreign qualifications across registered jurisdictions, tracking deadlines and filing requirements
• Support administration of equity plans, including processing award releases, maintaining cap table records, coordinating quarterly grant cycles, and ensuring compliance with securities and tax requirements

Requirements

• 5+ years of experience in legal operations, law firm management, management consulting, or a closely related field
• Deep familiarity with legal technology such as contract lifecycle management (CLM) platforms, matter management systems, e-billing tools, and contract repositories
• Proven experience leading process improvement initiatives from diagnosis through implementation
• Strong analytical and project management skills with the ability to manage multiple workstreams simultaneously
• Outstanding written and verbal communication skills, with the ability to present complex topics clearly to executives
• Collaborative approach with a proven ability to build trust with attorneys and business stakeholders
• Experience working at a high-growth technology company
• Familiarity with AI tools applied in a legal context
• Knowledge of data privacy and information governance
• CLOC or PMP certification preferred

Compensation & Benefits

• Salary range: $112,000 - $163,000 USD
• Equity stake eligibility
• Discretionary annual bonus based on individual and company performance
• Flexible work environment with options for remote work or office presence
• Work-from-home stipend for home office setup
• Unlimited paid time off
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25,000 towards family building, reproductive health services, and gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to meditation, therapy, and medical services
• $360 per quarter to spend on tickets to live events
• Annual subscription to a music streaming service

Location

This role offers a flexible work environment allowing for remote work or office presence as preferred.