Legal Systems Consultant

Overview

This role involves supporting the Corporate HR and Legal Systems team by working closely with Legal Operations and House Counsel to manage their processes and systems. The legal systems consultant acts as a liaison among business areas, vendors, and IT to ensure necessary services and functionality are in place and resources are optimized. Operational support is provided for all systems and software used by House Counsel.

This is a remote position with occasional travel required for meetings and training.

Responsibilities

• Collaborate with Legal Operations and House Counsel to support legal systems and processes.
• Serve as a liaison between business units, vendors, and IT teams.
• Ensure systems and services meet business needs and optimize resource investments.
• Provide operational support for legal systems and software.

Requirements

• High School Diploma/GED or higher with a minimum of five years of experience in business systems (including systems integration, technology implementation, project management, process design and optimization, testing and troubleshooting, user training and support, compliance and security, requirements gathering and documentation) or property and casualty (P&C) experience in sales, service, or claims.

OR

• Successful completion of a company-sponsored LEAP internship program or at least 9 months in a company-sponsored Business Systems Consultant loan-in program.

OR

• Bachelor's degree or higher with a minimum of two years of experience in business systems or P&C experience in sales, service, or claims.

Preferred Qualifications

• Experience supporting legal systems, particularly within the case litigation lifecycle and/or with TeamConnect and iManage software.
• Two or more years of experience working with vendors to resolve SaaS support incidents.
• Back-end systems experience including support, testing, and configuration to meet business requirements.
• Experience collaborating with various business groups to document issues, consult on solutions, and coordinate awareness and agreement.
• Familiarity with project delivery methodologies such as Agile, Scrum, Kanban, or Waterfall.

Compensation

• Salary range: $61,300 - $81,700 per year.
• Annual cash incentive payment (Gainshare) up to 24% of eligible earnings based on company performance.

Benefits

• 401(k) plan with dollar-for-dollar company match up to 6%.
• Medical, dental, and vision insurance including free preventive care.
• Wellness and mental health programs.
• Health care flexible spending accounts, health savings accounts, and life insurance.
• Paid time off including volunteer time off.
• Paid and unpaid sick leave where applicable, plus short- and long-term disability.
• Parental and family leave; military leave and pay.
• Diverse and inclusive culture with Employee Resource Groups.
• Career development and tuition assistance.
• Onsite gym and healthcare at large locations.

Location

• Remote position with occasional travel to office locations for meetings and training.

Additional Information

• Applicants must be authorized to work for any employer in the U.S. without current or future sponsorship needs.
• Candidates with visa statuses such as F-1 CPT, OPT, STEM OPT, H-1B, O-1, E-3, or TN are not eligible for this role.