Litigation Support Analyst (Expert Witness) - Remote - West Sacramento, CA

Overview

This role involves providing litigation support analysis and coordinating responses to legal requests. The position supports compliance with contract litigation support directives, including preparation of written materials and testimony on behalf of the client.

Responsibilities

• Analyze and comply with contract litigation support directives, including planning, tracking, and coordinating litigation support tasks.
• Develop responses to subpoenas and other legal requests.
• Provide written and oral testimony on behalf of the client.
• Maintain accessibility and knowledge of all client records, regardless of the source of the data.
• Provide comprehensive litigation support solutions for client review and approval.
• Consult with management and/or business organization management to develop and implement responses and resolutions for complex issues.
• Develop, document, and implement action plans and internal change management processes to support successful partnerships with account teams and the client.
• Remove obstacles and promote improvements in how work is performed within and across internal teams where shared work and service level agreements (SLAs) exist.
• Contribute to a shared knowledge database to facilitate response consistency and document complex issue resolution.
• Use tools such as CRM solutions, data repositories, data warehouses, Medicaid Management Information Systems (MMIS), and ancillary client tools and applications used for claims and authorization processing.
• Augment knowledge with reference materials as needed.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in MMIS, healthcare, legal/litigation support, or a related field is preferred.
• Six or more years of functional area experience, including healthcare operations, MMIS operations, information technology, litigation support, or related areas.
• Demonstrated ability to drive organizational change and deliver intended results and outcomes.
• Strong relationship management skills, including the ability to navigate and mediate conflict and foster direct dialogue with external clients, employees, account partners, and internal business teams.
• Strong analytical and critical thinking skills, including the ability to compile, interpret, and analyze data to make fact-based recommendations and decisions.
• Proactively share best practices across the account to standardize and improve workflows.

What to Expect in This Role

• Remote position requiring candidates to reside in the Greater Sacramento, California area.
• Occasional onsite requirements.
• Apply business and analytical problem-solving skills.
• Demonstrate strong communication skills and the ability to work independently.
• Follow oral and written directions.
• Understand and apply regulations and contract requirements.
• Conduct periodic audits to ensure compliance with regulatory requirements and internal policies.

Compensation & Benefits

• Pay range: $60,200 - $86,000 per year.
• Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience, among other factors.
• All salaried, full-time candidates are eligible for a flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.

Location

• Greater Sacramento, California (remote role with occasional onsite requirements).

Equal Opportunity Employment

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.