Overview
The Manager for the Forensic Technology – Project Management Team is responsible for independently managing complex eDiscovery and related forensic technology matters. This role coordinates with Subject Matter Experts (SMEs), Digital Forensics, eDiscovery Administration, Managed Document Review, and client stakeholders to drive consistent delivery, quality, and client confidence.
The position leads day-to-day project strategy and execution, including developing the technology landscape, advising on preservation and collection scope, overseeing data ingestion, culling, search, review, analytics, and production workflows, managing risk and escalation paths, mentoring junior team members, and supporting account continuity and growth through strong operational judgment and consultative communication.
Responsibilities
- Serve as a primary day-to-day client contact for assigned matters and help maintain continuity across the eDiscovery practice, clients, counsel, and internal delivery teams
- Respond directly to client requests and provide practical consultation within the framework of the Electronic Discovery Reference Model (EDRM), coordinating with Digital Forensics, eDiscovery Administration, Managed Document Review, and other technical teams
- Develop, own, and manage project plans, timelines, budgets, workflows, and communication cadences for assigned client matters
- Execute agreed-upon eDiscovery protocols, regulatory requirements, processing specifications, review workflows, and production requirements
- Provide end-to-end project management support using RelativityOne, including processing workflows, early case assessment, review workflows, analytics, machine translation workflows, and complex production workflows
- Maintain proficiency in RelativityOne and develop working knowledge of Everlaw, analytics, AI-enabled workflows, and related applications used to support client delivery
- Consult on technology assisted review, analytics, and AI-enabled review workflows, with judgment to escalate technical, defensibility, or strategic questions to the appropriate SME
- Analyze project data and provide meaningful insights, interpretations, and guidance using matter metrics and reporting tools (including RelativityOne reporting, Microsoft Office, Power BI, Smartsheet, and Microsoft Purview eDiscovery)
- Manage multiple workstreams across assigned matters, including upstream escalation, downstream task coordination, risk tracking, and day-to-day operational follow-through
- Identify risks, inefficiencies, scope changes, staffing needs, and workflow issues early, recommending practical solutions
- Translate technical information into clear, client-ready communication for legal, business, and technical stakeholders
- Support counsel and client stakeholders in developing defensible eDiscovery strategies, including assisting with position statements, declarations, workflow explanations, and related client-facing materials
- Develop, document, and improve workflows, procedures, templates, and processes to improve delivery consistency, quality control, and scalability across one or more clients or eDiscovery activities
- Mentor junior team members by reviewing work product, explaining workflow decisions, reinforcing documentation standards, and helping build technical and professional judgment
- Support account continuity and growth by recognizing additional client needs, communicating opportunities to leadership, and contributing to high-quality delivery that builds client trust
- Perform other duties as assigned
Supervisory Responsibilities
- Create an encouraging team atmosphere on engagements and contribute to mentoring, development, and quality review for junior team members
Requirements
Education
- High school diploma or GED, required
- Bachelor’s degree, preferred
- Juris Doctorate, preferred
Experience
- Six (6) or more years of eDiscovery project, litigation support, forensic technology, or related client delivery experience, required
- Experience managing client-facing eDiscovery matters, including project plans, timelines, budgets, workflows, escalations, and delivery expectations, preferred
- Experience with multi-matter repositories, large data volumes, workspace administration, data migrations, and complex review or production workflows in RelativityOne and/or Everlaw, preferred
License/Certifications
- Two (2) or more Relativity certifications are strongly preferred, including:
- Relativity Certified Administrator, preferred
- RelativityOne Reviewer Pro, Relativity Analytics Specialist, and/or Relativity Project Management Specialist, strongly preferred
- Certifications or training in analytics, AI-enabled review, digital forensics, information governance, privacy, or related eDiscovery technologies, preferred
- Leadership and/or membership within industry professional organizations, preferred
Software / Technical Skills
- Proficient in RelativityOne, required
- Working knowledge of Everlaw, preferred
- Working knowledge of analytics, machine translation, AI-enabled review, and related eDiscovery workflows within RelativityOne and/or Everlaw, preferred
- Proficiency in Microsoft Advanced E-Discovery, preferred
- Familiarity with reporting and collaboration tools used to support defensible project delivery, including Microsoft Office, Power BI, Smartsheet, and Microsoft Purview eDiscovery, preferred
- Ability to evaluate when AI-enabled tools are appropriate for a workflow and communicate related assumptions, limitations, and escalation needs, preferred
Language
- Spanish, Mandarin, Cantonese, French, German, and/or Hindi, preferred
Other Knowledge, Skills & Abilities
- Excellent verbal and written communication skills
- Strong analytical and critical thinking skills
- Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
- Solid organizational skills with a focus on details and quality
- Ability to successfully multi-task while working independently or within a group environment
- Ability to build and maintain strong relationships with internal and client personnel
- Demonstrated ability to exercise sound judgment, manage escalations, and make practical recommendations in complex or time-sensitive project situations
Compensation & Benefits
- Individual salaries are determined after consideration of numerous factors including qualifications, experience, skills, and geography.
- National Range: $130,000 - $155,000
- Maryland Range: $130,000 - $155,000
- NYC/Long Island/Westchester Range: $130,000 - $155,000
Benefits may be subject to eligibility requirements.
Location
- Maryland and NYC/Long Island/Westchester included in compensation ranges.