Non-Judicial Foreclosure Operations Manager

Overview

Full-time position.

This role supports non-judicial foreclosure operations across multiple jurisdictions. The position is responsible for day-to-day execution of foreclosure processes, ensuring timely, accurate, and efficient handling of non-judicial foreclosures, while meeting client service level agreements (SLAs) and internal performance metrics.

Responsibilities

• Process Management

  • Oversee the entire lifecycle of non-judicial foreclosure files, from intake to completion.
  • Ensure all necessary documentation, notices, and legal processes are properly executed.
  • Monitor case progress to guarantee timely closure in accordance with jurisdictional requirements.

• Team Supervision

  • Directly manage a team responsible for document preparation, mailing, posting, publication, and title review.
  • Provide guidance, support, and training to ensure team members perform duties effectively and in compliance with company standards and regulations.
  • Conduct regular performance evaluations and support continuous professional development.

• Turnaround Time Monitoring

  • Monitor and track foreclosure file progress to ensure adherence to client SLAs and internal timelines.
  • Identify bottlenecks and proactively address delays to meet deadlines.

• Jurisdictional Nuance Handling

  • Maintain in-depth understanding of state-specific operational requirements and ensure accurate implementation across jurisdictions served.
  • Collaborate with legal and compliance teams to stay informed about changes in local laws affecting foreclosure processes.

• Resource Allocation

  • Assign caseloads and manage staff workloads to maximize operational efficiency and productivity.
  • Adjust team resources as needed to meet volume fluctuations or address potential challenges.

• Escalation Point

  • Serve as the primary point of contact for staff-related and process-related escalations.
  • Address and resolve complex or sensitive issues, providing guidance and support to team members.

• Coordination with Oversight Manager

  • Collaborate with the Oversight Manager to implement corrective actions and continuous process improvements based on oversight review findings.
  • Ensure feedback from oversight reviews is incorporated into daily operations to maintain high levels of compliance and performance.

Requirements

• 5+ years of experience within a Law Firm Setting or Default Environment
• Trustee experience, preferably within a Law Firm Setting
• 5+ years of prior managing experience within a mortgage default or foreclosure space
• Direct management/leadership experience, including the ability to manage a team effectively and provide coaching and/or development opportunities
• Strong knowledge of Excel
• Comfort working in a fast-paced environment with high attention to detail
• Excellent organizational and time management skills, with the ability to handle multiple tasks and prioritize workloads

Compensation & Benefits

• $88,000 + DOE

Equal Opportunity / Work Authorization

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by applicable law or government contract), disability or protected veteran status, or any other status or characteristic protected by law.

Applicants must be authorized to work for any employer in the U.S. The employer is unable to sponsor or take over sponsorship of an employment Visa at this time.