Paralegal

Overview

This role supports people seeking disability benefits or insurance compensation. As a paralegal, you’ll help guide clients through complex processes by combining traditional paralegal responsibilities with fast-moving, operator-style work in a technology environment.

Responsibilities

In a typical week, responsibilities may include:

• Interviewing clients, analyzing medical records, and drafting persuasive memos arguing why the SSA should consider them disabled
• Working with a client’s local representative to track down missing paperwork at SSA
• Identifying and addressing inefficient workflows that slow the team down (e.g., processing case updates), scoping improvements, securing team buy-in, and executing changes
• Building and maintaining client relationships
• Keeping your caseload moving
• Collaborating with attorneys on case strategy
• Assisting with client sourcing for Marketing when appropriate (e.g., candidates suitable for testimonials)
• Supporting Product by helping user test new tools

Requirements

• Experience in a professional role involving substantial client-facing work (e.g., case management) or lawyer-facing work (e.g., paralegal work)
• Resourceful, collaborative team mindset with the ability to thrive in a scrappy startup environment and learn quickly
• Comfort with a range of interpersonal conversations, including being empathetic and organized when working with clients in crisis and collaborating with attorneys
• Demonstrated commitment to helping people

Preferred Qualifications

• Professional experience helping others apply for government benefits
• Experience working in a startup or other fast-paced, agile environment
• Background underrepresented in tech (encouraged to apply)

Compensation & Benefits

• Anticipated base salary band: $75,000 to $90,000, plus equity and benefits
• Equity for every employee
• Medical and dental insurance with 100% of employees and their families premiums covered
• 15 vacation days and approximately 20 paid holidays each year (including two weeks at the end-of-year)
• Free membership to OneMedical
• $600/year internet stipend
• $1,000/year reimbursable stipend for education and training outside of work
• Up to $1,200/year student loan repayment assistance
• 401(k) and optional HSA/FSA

Location

• Fully remote
• Ability to travel to LA as needed to be with colleagues—usually quarterly, plus offsites (travel covered by the employer)