Overview
This position is fully remote from anywhere in the Philippines.
Work schedule: EST | 9:00 AM – 5:00 PM ET (Monday–Friday)
An organization is seeking an Immigration Paralegal to support attorneys and senior paralegals across the full case lifecycle for business, investor, and family-based immigration matters.
Responsibilities
Case File Building & Maintenance
- Build and maintain digital and physical client files in SharePoint
- Save, name, and organize documents received via email according to firm naming conventions
- Input and update case data across Salesforce (customized) and Docketwise
- Maintain accurate file structure across active case lists
USCIS Form & Document Drafting
- Draft government forms (basic immigration filings)
- Prepare exhibit lists for petitions
- Prepare notice of filing and public access file documents
- Support petition assembly under attorney / senior paralegal direction
Client Communication & Coordination
- Send reminders, confirm receipts, and update clients on case status
- Coordinate document gathering from clients via email
- Join scheduled attorney calls to take notes and surface case-specific details in real time
- Join video calls with attorneys (taking notes and surfacing case-specific information as needed)
- Handle scheduling and basic non-legal client questions; escalate all legal questions to attorneys
Tool & Process Mastery
- Operate fluently in Microsoft 365, Teams, Adobe, Salesforce, Docketwise, and SharePoint
- Use AI tools (Claude, Perplexity) for drafting and research support
- Follow the firm’s training matrix and progress tracking
- Adapt to platform changes (Docketwise transition planned)
Continuous Learning
- Read into immigration law via the firm’s digital law library
- Self-direct learning across visa categories (A–Z)
- Track USCIS policy updates relevant to active casework
Requirements
Must-Have
- 1–3 years of administrative, operations, legal support, or office experience
- Proficiency with Microsoft 365 (Outlook, Excel, Word) and Adobe Acrobat for document preparation and handling
- Hands-on experience with cloud-based CRM and document management platforms (e.g., Salesforce, SharePoint, or comparable)
- Experience preparing, organizing, and reviewing documents for completeness and accuracy before submission
- Experience coordinating client communication through email and video calls (e.g., Zoom, Microsoft Teams)
- B2+ English (CEFR) for direct, client-facing written and verbal communication
Nice-to-Have
- Prior U.S. immigration law or USCIS-related experience
- Familiarity with immigration or legal case management systems (Docketwise, Litify, or Neos)
- Previous law firm experience in any practice area
- Spanish fluency in addition to English
- Experience using AI tools (e.g., Claude, Perplexity) in professional workflows
Compensation & Benefits
- Competitive salary: Based on experience and skills
- Remote work: Fully remote—work from anywhere
- Team incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct mentorship: Guidance from international industry experts
- Learning & development: Ongoing access to resources for professional growth
- Global networking: Connect with professionals worldwide
Recruitment Process
- Application
- Screening
- Skills assessment
- Top-grading interview
- Client interview
- Job offer
- Client onboarding
Location
Work From Anywhere in the Philippines