Remote Legal Administrative Coordinator

Overview

The Legal Administrative Coordinator is a critical member of the Legal Support team, responsible for executing advanced administrative tasks, coordinating communication across departments, and ensuring compliance with organizational standards, Best Practices, and Service-Level Agreements (SLAs). This role serves as a central liaison between legal support, debt resolution operations, and clients to maintain smooth workflows and high-quality service delivery.

Reports to the Legal Operations Supervisor.

Responsibilities

Calendar Management & Scheduling

• Manage and maintain attorney calendars in accordance with internal Calendar Management Best Practices.
• Coordinate attorney communications with clients, courts, and opposing counsel, including scheduling hearings, settlement discussions, and other case-related meetings.
• Proactively monitor and adjust scheduling to maintain optimal calendar coverage.
• Serve as the primary point of contact for attorney availability, scheduling updates, and integration of meetings across teams.

Inbox Management & Communication Triage

• Oversee intake and routing of all incoming and outgoing correspondence (fax, email, phone, and postal mail), ensuring timely and accurate distribution across departments.
• Review and verify incoming documentation for accuracy and completeness.
• Input and confirm relevant data within the company’s CRM system.

Client & Department Liaison

• Handle sensitive and high-level client communications with professionalism, discretion, and a solutions-focused approach.
• Conduct client outreach to provide status updates on litigated matters and ensure ongoing engagement.
• Facilitate efficient communication and coordination of tasks between legal, operations, and support functions.

Case Filing Oversight

• Confirm court receipt and acceptance of filings via email or phone, update the CRM accordingly, and relay status updates to key stakeholders.
• Collaborate with Case Managers and Coordinators to ensure filing requirements are fulfilled prior to attorney review or involvement.

Miscellaneous

• Attend company meetings and events.
• Perform other duties as assigned.

Requirements (Minimum Qualifications)

• High school diploma or GED required.
• Minimum of 2 years of experience as a Legal Assistant or in a similar legal administrative role.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and familiarity with case management or CRM systems.
• Demonstrated ability to manage multiple calendars, coordinate scheduling across teams, and handle correspondence efficiently.
• Strong written and verbal communication skills; ability to interact professionally with clients, attorneys, courts, and internal stakeholders.
• Exceptional accuracy in reviewing documentation, inputting data, and ensuring compliance with organizational standards and Best Practices.
• Ability to prioritize workload, manage deadlines, and maintain accurate records in a fast-paced, high-volume environment.
• Experience handling sensitive client information and confidential legal matters with integrity and discretion.
• Proactive, solutions-oriented mindset with ability to collaborate across multiple departments.

Preferred Qualifications

• Associate’s degree in paralegal studies, Business Management, or a related field.
• Experience using Salesforce.
• Prior experience in litigation support or high-volume legal operations, with familiarity managing attorney calendars, court filings, and legal correspondence.
• Understanding of internal Calendar Management Best Practices, filing procedures, and administrative workflows in a legal setting.
• Strong professional written and verbal communication skills, including experience interacting with attorneys, clients, and courts.
• Proven ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Demonstrated ability to anticipate challenges, escalate issues appropriately, and implement efficient solutions.
• Ability to work cross-functionally, support team members proactively, and contribute to process improvements.

Compensation & Benefits

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off, company holidays, and floating holidays
• Opportunities for discretionary bonuses and annual merit increases up to 5%
• Internal employee recognition programs
• Employee clubs and engagement initiatives
• Opportunities for professional growth and internal advancement
• Employee Assistance Program (EAP) offering confidential counseling and support for personal, family, legal, and financial matters
• Group Life, AD&D, and Disability Coverage: Employees may choose from employer-sponsored or individually-funded options for group life insurance, Accidental Death & Dismemberment (AD&D), and short- and long-term disability coverage

Pay Range: $19.00 per hour, approximately $39,520 per year based on a 40-hour workweek.

Anticipated start date: October 12, 2026.

Location & Work Conditions

• Fully remote position: employees are expected to work from their designated work location (typically their address on file) during business hours.
• Any work from an alternate location must be approved in advance by the department Director.
• Employees are expected to be fully present and accountable, maintaining productivity and responsiveness through approved communication channels and tools, and focusing on work-related responsibilities during business hours.

Physical and Environmental Requirements

• Prolonged periods of sitting and frequent computer use.
• Ability to manage multiple tasks simultaneously.

Accommodations

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Equal Opportunity Employer

The employer is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.