Risk Management Systems Senior Analyst

Overview

A partner organization is seeking a Risk Management Systems Senior Analyst based in the United States. This role operates at the intersection of legal operations, risk management, and enterprise systems support within a fast-paced professional services environment. The position involves ensuring the smooth functioning of critical risk platforms that support conflicts checks and new business intake processes.

Responsibilities

• Provide Tier 1 and Tier 2 operational and user support for risk management systems, including conflicts checking and new business intake platforms.
• Assist in gathering requirements and supporting system enhancements in collaboration with Risk Management leadership and IT teams.
• Support project delivery and organizational change management initiatives related to risk systems and enterprise applications.
• Develop, update, and maintain system documentation, process guides, and internal training materials.
• Deliver user training sessions and support onboarding to ensure effective system adoption across teams.
• Collaborate with Finance, IT, and operational stakeholders to ensure seamless integration and performance of related systems.
• Participate in troubleshooting, testing, and after-hours support as needed for system maintenance and incident resolution.

Requirements

• 3–5 years of experience in IT support, legal operations, risk management systems, or related technical/administrative roles.
• Bachelor’s degree or equivalent professional experience in IT support, legal administration, or a related field.
• Strong experience supporting enterprise systems such as Windows, Microsoft Office, and similar business applications.
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment while maintaining high-quality output.
• Strong communication and interpersonal skills with the ability to work effectively with attorneys, staff, and leadership.
• Ability to quickly learn new software platforms, including legal-specific systems and workflow tools.
• Experience with law firm systems such as Intapp, iManage, Aderant, Elite, or Relativity is a plus.

Compensation & Benefits

• Competitive salary range: $50,000 – $70,000 annually, based on experience.
• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) retirement plan with employer contributions.
• Paid time off, parental leave, disability coverage, and life insurance.
• Opportunity to work in a flexible, remote-capable environment (for qualified candidates in the Pacific Time Zone).
• Exposure to enterprise legal systems and professional development opportunities.
• Collaborative work environment supporting cross-functional learning and growth.

Location

• United States (remote work possible for qualified candidates in the Pacific Time Zone)