Senior Contracts Manager

Overview

This full-time, primarily remote position offers a salary range of $130,000 - $150,000. The organization is seeking a Senior Contracts Manager to manage the end-to-end customer contracts lifecycle, including drafting, negotiation, and management. This role supports internal teams and customers across software licensing, professional services, reseller agreements, and other EdTech product offerings. The Senior Contracts Manager reports to the Associate General Counsel and collaborates cross-functionally to ensure operational efficiency, risk mitigation, and scalability, especially during integration of new mission-aligned organizations through mergers and acquisitions (M&A).

Responsibilities

• Manage the entire customer contracting process from drafting and redlining to execution and post-contract compliance.
• Collaborate with Legal and M&A teams to integrate new divisions, standardizing contracting processes while maintaining flexibility for diverse product offerings such as SaaS, Services, and PaaS.
• Draft and negotiate complex commercial agreements including Master Services Agreements (MSAs), Statements of Work (SOWs), data privacy addenda, NDAs, and licensing agreements.
• Serve as a key liaison between Legal, Finance, and internal division leads to ensure contracts align with legal standards, guidelines, and risk tolerance.
• Act as the primary escalation point for contract issues and disputes, providing proactive recommendations and escalating to the Associate General Counsel as needed.
• Build strong collaborative relationships with sales support and other internal teams to navigate contract challenges and deliver training sessions to simplify contracting workflows.
• Develop and continuously improve internal contract templates and playbooks to support organizational growth.
• Maintain and utilize contract management systems (e.g., Salesforce, Atlassian JSM, or other CLM platforms) to ensure data accuracy and reporting.
• Mentor and provide guidance to junior legal team members or support staff to ensure operational continuity.

Requirements

• 7-10 years of experience in contract management or legal operations, preferably in technology or education sectors.
• Strong experience with EdTech contracting, including working with state/district entities and Institutions of Higher Education (IHEs) is highly preferred.
• Deep knowledge of software licensing (SaaS/PaaS) and commercial contracting agreements.
• Bachelor’s degree in Business, Legal Studies, or related field; Juris Doctor (JD) or paralegal certification is a significant plus.
• Ability to identify legal issues, anticipate risks, and balance business objectives with legal exposure.
• Excellent verbal and written communication skills, capable of translating complex legal terms into actionable guidance for non-legal stakeholders.
• Proven adaptability in fast-paced environments with shifting priorities, especially during organizational growth or M&A.
• Genuine passion for education and alignment with the mission to empower learners.

Compensation & Benefits

• Salary range: $130,000 - $150,000
• Primarily remote work arrangement

Location

• Primarily remote; no specific geographic restrictions mentioned

Additional Information

Artificial intelligence (AI) tools may be used to assist in parts of the hiring process such as reviewing applications and analyzing resumes. Final hiring decisions are made by humans.