Senior Legal Operations Manager

Overview

A leader in the Enterprise Technology sector is seeking a Senior Legal Operations Manager to lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. This role involves collaborating with field leadership, support functions, and cross-functional stakeholders to enhance accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: Remote (US-based candidates only, no visa sponsorship available)

Compensation: $131,800 – $244,700 annually

Responsibilities

• Partner with Legal leadership to define and execute the Legal Operations roadmap
• Administer the Contract Lifecycle Management (CLM) platform, including workflow configuration and user access
• Manage the Legal matter management system, focusing on lifecycle tracking and e-billing
• Define and improve dashboards and KPIs, translating data into actionable recommendations
• Build and maintain centralized resources and deliver training to stakeholders
• Support Legal budget planning and vendor operations
• Manage communications with external parties and the broader organization

Qualifications

• Minimum 5 years of experience in Legal Operations, contract operations, or business operations within a corporate environment
• Experience administering and improving a CLM platform, including workflow ownership and reporting
• Proven track record of driving process improvements in a fast-paced environment
• Strong analytical skills with the ability to translate metrics into actionable improvements
• Excellent communication skills for effective stakeholder management
• Bachelor's degree or equivalent experience; J.D. not required

Desired Skills and Experience

• Familiarity with Contract Lifecycle Management (CLM) systems
• Experience with Legal matter management systems
• Knowledge of e-signature tools, CRM systems, e-billing platforms
• Experience with outside counsel management platforms and self-service legal tooling
• Familiarity with knowledge management systems, workflow automation tools, analytics software, and document management systems

Compensation & Benefits

• Unlimited paid time off and 12 paid holidays, including self-care days
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage starting on the first day
• Mental health support and wellness tools via an Employee Assistance Program (EAP)
• 401(k) retirement plan with company matching contributions
• Support for fertility, adoption, and surrogacy
• Free virtual veterinary care
• Legal services and identity protection options
• Tax-advantaged spending accounts for healthcare and commuting
• Opportunities for learning and growth through various programs

Equal Opportunity

The employer is an equal opportunity organization and encourages applications from candidates even if they do not meet every qualification, recognizing that diverse backgrounds can contribute valuable perspectives.