Overview
A global marketplace technology organization is seeking an experienced Trust & Safety Counsel to join a high-touch legal team focused on platform safety, fraud prevention, law enforcement response, and crisis-related matters. This role operates at the intersection of legal, operations, communications, public policy, and customer support, providing advice on sensitive issues that affect both user safety and organizational risk.
This position offers the opportunity to work in a fast-paced, highly cross-functional environment where legal plays a critical role in enabling the business to respond quickly and thoughtfully to urgent matters. The counsel will collaborate closely with teams including Fraud & Safety, Customer Support, Global Crisis Management, Communications, Public Policy, Privacy, and others to assess legal risk, provide practical guidance, and help ensure external communications do not increase exposure.
Responsibilities
- Provide legal advice on platform safety, fraud prevention, law enforcement engagement, and crisis response.
- Collaborate with cross-functional teams to assess and mitigate legal risks.
- Support law enforcement operations and investigations related to platform safety.
- Draft clear, actionable guidance and memos in time-sensitive situations.
- Develop and systematize processes, workflows, and escalation paths for handling future incidents.
- Maintain composure and exercise strong judgment under pressure.
Requirements
- Strong experience with criminal law, prosecution, investigations, fraud, law enforcement operations, platform safety, crisis response, or related high-stakes legal matters.
- Ability to navigate ambiguity and provide clear, practical legal guidance.
- Excellent writing skills and high emotional intelligence.
- Highly responsive and able to work effectively in a fast-paced environment.
- Capacity to draft memos and create repeatable workflows quickly.
Preferred Qualifications
- Experience working in a technology or marketplace environment.
- Familiarity with cross-functional collaboration involving legal, operations, communications, and public policy teams.
Compensation & Benefits
- Hourly rate: $110 to $120, commensurate with qualifications, skillset, and relevant experience.
- Expected commitment: 40+ hours per week.
- Contract duration: 3 to 6 months.
- Fully remote work arrangement.
Location
Equal Opportunity Statement
The employer is committed to diversity and inclusion in the workplace and is an equal opportunity employer. Employment decisions are made without regard to race, color, gender, gender identity or expression, sexual orientation, religion, creed, sex (including pregnancy and related conditions), marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, or any other protected status under applicable laws. Hiring decisions are based solely on qualifications, merit, and business needs.
Additional Information
- The organization complies with the San Francisco Fair Chance Ordinance and considers qualified applicants with arrest and conviction records.
- Background checks are not conducted prior to an offer of employment.