Virtual Legal Support Assistant (“Direct Support”)

Overview

A legal services organization is seeking a Virtual Legal Support Assistant to work remotely, processing sensitive and confidential case-related assignments from the firm's physical offices. This role operates in a fast-paced, metric-driven environment where accuracy is critical. Extensive training and full benefits are provided, including computer equipment. Employees working 30+ hours per week are eligible for Medical, Dental, Vision, 401K, PTO, Disability, and Life Insurance.

This is a full-time, 40-hour per week position within the Direct Support service line of the Virtual Legal Support team. The role requires working daytime hours with a mandatory 1-hour lunch break. The following shifts are available and can be filled from any U.S. location:

• Monday-Friday, 11am to 8pm ET / 8am to 5pm PT
• Monday-Friday, 9am to 6pm ET / 6am to 3pm PT

Responsibilities

• Maintain polished and professional office communication as a visible representative of the Virtual Legal Support Department
• Keep Client Case Lists up to date
• Save and distribute incoming mail
• Download and save court ECF filings using firm naming conventions
• Process vendor invoices using Chrome River software
• Process expense reimbursements using Chrome River software
• Complete ad hoc projects such as large PDF bookmarking and OCR projects

Department Overview

The Virtual Legal Support Team provides a variety of legal support functions across three service lines: Direct Support, Document Processing, and New Matter Intake. Tasks include reviewing and entering data for new matters, organizing and naming incoming documents in the firm's Document Management System (iManage), and preparing confidential and sensitive legal documents across all 50 states. The team uses Microsoft Suite programs, Kofax Power PDF, and other software to convert documents, replace text, run document comparisons, create tables of contents and authorities, perform mail merges, create fillable forms, and edit presentations.

Qualifications

• Minimum 1 year of relevant experience working in a law firm setting (required)
• Proficiency with MS Teams preferred
• Previous remote work experience preferred
• Experience with iManage, Chrome River, and Kofax preferred
• Advanced skills in Microsoft Suite programs (Word, Excel, PowerPoint)

Compensation & Benefits

• Salary: $45,000 annually or $21.63 per hour
• Full benefits package including Medical, Dental, Vision, 401K, PTO, Disability, and Life Insurance for employees working 30+ hours per week
• Computer equipment provided

Application Instructions

Candidates should submit a cover letter and resume for consideration.

Equal Opportunity

The employer is an equal opportunity organization.