Overview
This role involves supporting the Legal Operations Department by facilitating communication between operations and legal teams, managing client escalations, coordinating legal training, and ensuring legal consistency across teams. The Associate Attorney acts as a liaison between attorneys and operations, maintaining legal resources, triaging client inquiries, and ensuring firm policies and USCIS guidance are consistently applied. This position also serves as a legal subject matter expert (SME) for projects within the operations area.
The position is remote and open to attorneys located across the West Coast.
Responsibilities
- Provide legal support to the team and clients.
- Oversee case management processes and operational workflows to ensure compliance with California law, ethical obligations, and firm standards.
- Assist in establishing and managing the firm’s California professional corporation and office operations.
- Provide mentorship and operational oversight.
- Coordinate with firm leadership regarding staffing, workflow management, compliance, and operational strategy.
- Support quality assurance initiatives and procedural implementation across California operations.
- Handle client escalations independently and escalate questions to legal leadership following Standard Operations Procedures and when firm risk is identified.
- Escalate firm risk and policy-related questions to legal leadership for review and resolution.
- Meet established goals while supporting firmwide operational priorities.
- Coordinate legal training, reinforce existing trainings and refreshers, and ensure consistent application of new guidance across operational teams.
- Serve as the Legal SME for operational projects, supporting process mapping, policy alignment, and implementation within assigned teams.
- Support process documentation and continuous improvement projects within the department.
Requirements
- Juris Doctor (J.D.) degree from an ABA-approved law school.
- Active membership in good standing with a state bar.
- Minimum of 3 years of immigration law experience.
- Strong organizational and communication skills with attention to detail and accuracy.
- Ability to collaborate effectively with non-attorney staff in a high-volume environment.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Experience using case management software preferred.
- Proficiency with computer skills including MS Word, MS Excel, Dropbox, and MS Outlook.
- Commitment to helping people currently living in America obtain their documents and stay united with their families.
Work Schedule
- Monday to Friday, 8:00 am to 5:00 pm Pacific Time.
Compensation & Benefits
- Salary range: $80,000 - $115,000 per year (California).
- 401(k) match.
- Medical, dental, and vision insurance.
- Options for Health Savings Account (HSA) or Flexible Spending Account (FSA).
- Dependent Care FSA.
- Basic life insurance.
- Voluntary life and accidental death & dismemberment (AD&D) insurance.
- Disability insurance.
- Hospital indemnity insurance.
- Employee assistance program.
- Calm app subscription.
- Paid time off.
Location
- Remote position for attorneys located on the West Coast, United States.