Bankruptcy Team Lead Specialist

Overview

This role involves leading a bankruptcy team responsible for monitoring residential mortgage loans undergoing the bankruptcy process. The goal is to minimize potential losses and protect lien-holder interests. The team lead will oversee team performance, workflow, and timeline adherence, ensuring compliance with investor timelines, company policies, and all applicable US state and federal laws and regulations.

The target pay range for this position is $25.00-$29.00 per hour.

Responsibilities

• Provide training and update policies and procedures related to bankruptcy processes.
• Review control reports to ensure quality and performance standards are met.
• Handle escalated inquiries from borrowers and attorneys regarding bankruptcy matters.
• Collaborate with management on projects and coordinate efforts with project management and IT teams.
• Manage litigated and escalated bankruptcy files, offering recommendations and solutions to management.
• Conduct formal and informal training sessions for staff on bankruptcy processes.
• Identify process gaps, recommend improvements, and implement approved solutions.
• Serve as the primary trainer within the department for multiple bankruptcy processes.
• May have signing authority for bankruptcy documents on behalf of the organization.
• Receive and process bankruptcy documents throughout all stages of the bankruptcy process.
• Create and order necessary documents required within the bankruptcy process.
• Audit and review bankruptcy filings, motions for relief, proofs of claim, transfers of claims, reaffirmations, notices of final cures, post-petition fee notices, payment change notices, and closing processes for accuracy.
• Coordinate corrections as necessary for any bankruptcy chapter.
• Verify and research borrower payment histories and resolve payment posting discrepancies.
• Gather and upload documents such as assignments of mortgages, deeds, notes, and other required filings.
• Respond to incoming calls from borrowers, bankruptcy attorneys, and other parties regarding residential mortgage accounts in bankruptcy.
• Address inquiries from internal departments related to bankruptcy issues, including highly escalated cases.
• Provide management with recommended solutions for bankruptcy agreements or disputes.
• Handle complex tasks and manual calculations related to motions for relief and proofs of claim.
• Perform other duties and special projects as assigned.

Requirements

• High school diploma or equivalent work experience; some college preferred.
• Minimum of five years’ experience in a bankruptcy role within banking, finance, or mortgage industry.
• At least one year in a senior, lead, or project management role related to bankruptcy.
• Intermediate math skills necessary to calculate motions for relief and proofs of claim.

Compensation & Benefits

• Comprehensive healthcare plans available for employees and their families.
• Discretionary 401(k) match of 50% on the first 4% of pay contributed.
• Access to various discounts including fitness, restaurant, and retail through an employee portal.
• Customized training programs to support career advancement.
• Employee referral bonuses.
• Educational reimbursement opportunities.

Location

This is a remote work-from-home position.