Overview
This role involves handling litigated and non-litigated claims for municipal entities. The position supports claims primarily arising under Auto and General Liability, and may also include Law Enforcement, Public Officials, and Employment Practices liability policies in various jurisdictions.
Responsibilities
- Interpret coverage and collaborate with outside counsel to analyze and resolve claims within designated limits of authority.
- Investigate claims, analyze liability and damages exposure, and develop strategies for resolution of litigated and non-litigated matters.
- Draft and issue coverage position letters.
- Determine probable loss exposure and establish reserves.
- Maintain claim files and documents in accordance with company policy and procedure.
- Work claims with limited supervision from the desk and report to a senior member of the Casualty and Litigation management team.
Performance Objectives
- First 30 days: Review Auto and General Liability, Law Enforcement, Public Officials, and Employment Practices liability policies; review governmental immunities for each state where business is written; complete training and interactions with claims staff, underwriters, and brokers; navigate claims systems and handle limited-complexity, limited-exposure claims.
- First 60–90 days: Develop confidence contacting insureds, conducting independent investigations, and communicating the company’s coverage position; manage litigated and non-litigated claims; develop action plans related to reserving and resolution opportunities; handle all aspects of a growing inventory of claims with increased independence.
- Within approximately 180 days (or timeframe directed by management): Obtain all necessary adjusting licenses.
- Within 6 months: Draft coverage letters independently, complete authority requests when needed, and settle claims appropriately within authority with limited management oversight.
Requirements
- Juris Doctor (J.D.)
- Minimum five (5) years of relevant legal experience
- Two-plus (2+) years of relevant claims handling preferred
- Active Adjuster’s License (or commitment to obtain within six months)
- Intermediate proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
Compensation & Benefits
- Competitive salary and comprehensive benefit package
- Comprehensive medical, vision, and dental coverage (eligibility beginning on your first day of employment)
- Basic life and disability insurance
- 401(k) plan with 6% company match
- 20 days of PTO and two floating holidays (prorated)
- Approximately 11 paid holidays and volunteer time off
- Paid parental leave
- Access to a wellness program including mental health services, fitness network membership, and a complimentary Headspace subscription
- Student loan matching program
- Employee discount program
Location
Remote / Hybrid (dependent upon proximity to an office location).
Additional Information
- Employment Type: Full-Time
- Requisition Begin Date: 10/15/2026
- Requisition End Date: 12/15/2026 (Posting may close earlier if filled or business needs change.)
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.
Background Check Disclaimer
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made. After a conditional offer and background check, if the organization is concerned about a conviction directly related to the job, you will be given the chance to explain the circumstances or challenge the accuracy of the background report. The organization will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws, including the Violent Crime Control and Law Enforcement Act of 1994 (18 USC 1033(e)), which restricts certain insurers and financial institutions from employing individuals with certain types of criminal convictions. Where employment is not restricted, applicants with arrest or conviction history will be considered in compliance with applicable laws such as the California Fair Chance Act and local Fair Chance ordinances.