Clerical Assistant - Workers' Compensation

Overview

This remote Clerical Assistant role supports a busy Workers’ Compensation law office serving remote attorneys and staff. The position assists six attorneys with day-to-day clerical duties and communicates with attorneys, business partners, courts, and opposing counsel in litigated matters.

Work Arrangement

• Remote work opportunity, with the expectation of coming into the Brea, CA office as business needs arise.
• Preferred locations: Orange County, Corona, Whittier.

Responsibilities

• Provide effective, accurate, and timely legal clerical support to assigned attorneys and assist with overall office operations.
• Schedule and coordinate depositions and cross-examinations, including rescheduling.
• Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments.
• Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing.
• Manage critical file details to support optimal case outcomes.
• Adhere to all applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards.
• Ensure compliance with court and administrative body rules and requirements, including electronic filing.
• Monitor and manage incoming e-faxes and the electronic service mailbox.
• Process and manage lien packets.
• Comply with Orders to Produce records from non-medical lien claimants.
• Respond to subpoenas and records requests in a timely manner.
• Collect, organize, and maintain medical records.
• Schedule Informal Settlement Conferences (ISCs).
• Research and investigate returned or undeliverable mail.
• Maintain accurate case documentation and update electronic file records as required.

Requirements

• High School Diploma is required.
• Minimum of 1 year of Workers’ Compensation, legal support experience is required.
• Minimum of 1 year of California administrative support experience is preferred.
• Basic knowledge of legal terminology is a plus.
• Ability to effectively manage multiple projects and competing priorities.
• Effective time management skills with the ability to independently navigate a high-volume environment.
• Strong organizational skills and attention to detail.
• Ability to work within strict deadlines, set priorities, and handle shifting priorities.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
• Use diplomacy in written and verbal communication with internal and external clients.

Compensation & Benefits

• Annualized base pay range: $46,222 - $69,333.
• Medical, Dental, Vision, Life and Disability Insurance.
• 401K. Effective day 1.
• 25 days paid time off in your first full year and Paid Holidays.
• Tuition reimbursement: up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support career development (subject to additional requirements).
• Student Loan Paydown Program: eligible after 6 months of service. The organization will make a direct contribution of $125 per month with a lifetime maximum up to $10,000 as a supplemental payment toward student loans.
• Paid volunteer opportunities.
• Note: Base pay is one component of total compensation; other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

Internet Requirements (For Remote Work)

For full-time, occasional, part-time or remote positions:

• High speed broadband internet service is required; DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite are not recommended or supported.
• The internet provider’s modem/router/gateway must be hardwired to the organization-issued computer with an ethernet cable.
• Minimum upload/download speeds of 10Mbps/75Mbps will be required.

Location

Remote with expectation of occasional travel to the Brea, CA office as business needs arise.

• Preferred locations: Orange County, Corona, Whittier.