Client Consultation Attorney

Overview

This organization is seeking a full-time Consulting Attorney to join the Intake & Client Consulting Team. In this role, you will serve as the first point of contact for prospective clients seeking Criminal Defense and Family Law representation. You will provide legal consultations, evaluate potential matters, and connect clients with the attorney best suited to handle their case.

Responsibilities

• Conduct consultations with prospective Criminal Defense and Family Law clients by phone.
• Assess prospective clients’ legal needs and determine whether the firm is the right fit.
• Explain the firm’s services and guide clients through the engagement process.
• Match prospective clients with the appropriate attorney based on their legal matter.
• Prepare and complete retainer agreements.
• Maintain accurate consultation notes within the firm’s CRM and case management systems.
• Follow established consultation workflows while delivering an exceptional client experience.
• Collaborate with the Intake and Marketing teams to improve client acquisition and conversion efforts.

Requirements

• Active Maryland Bar license in good standing (required).
• Prior Criminal Defense experience (required).
• Familiarity with Family Law (strongly preferred).
• Experience conducting legal consultations or working in a law firm intake environment (highly desirable).
• Outstanding verbal communication and active listening skills.
• Ability to communicate with empathy, professionalism, and confidence.
• Strong organizational and computer skills, including experience with CRM and case management software.
• Sales, client intake, or customer service experience (a significant plus).

Preferred Qualifications

• Regular weekend availability (strongly preferred).

Compensation & Benefits

• Salary: $65,000–$80,000 annually, based on experience.
• Additional compensation: Competitive commission structure.

Location & Work Arrangement

• Fully Remote (U.S.-based applicants only)
• Schedule: Monday through Friday, 9:00 AM–6:00 PM. A traditional Monday–Friday schedule may be available; however, weekend availability is strongly preferred.
• Ideal schedule: Saturday through Wednesday, with Thursdays and Fridays off.
• Daily hours are generally 9:00 AM–6:00 PM, with flexibility for a 9:00 AM–5:30 PM schedule if needed.