Commercial Contracts Manager

Overview

This role supports a telecommunications provider’s commercial business by managing customer commercial contracts. Responsibilities include preparing, reviewing, and negotiating customer agreements, and providing practical commercial and contractual guidance to internal stakeholders. The position requires strong drafting and negotiating experience and the ability to manage complex commercial agreements.

Responsibilities

• Draft, review, and negotiate customer contracts, including standard and bespoke agreements, variations, promotional letters, notices, novations, settlements, and terminations.
• Ensure contracts align with relevant legal and regulatory requirements, as well as the organization’s policies and approval processes.
• Provide first-level contractual and commercial guidance to the wholesale business, escalating legal issues to the Legal team where appropriate.
• Identify and manage operational, legal, financial, and credit risks in customer agreements.
• Partner with regulatory colleagues on strategic, operational, and technical compliance matters affecting the business.
• Build trusted relationships with stakeholders to support commercially sound decisions and effective risk management.
• Maintain and improve contract governance processes, tracking agreements from request and drafting through to signing.

Requirements

• JD is beneficial but not required.
• Significant experience drafting and negotiating commercial contracts, managing legal risk, and supporting compliance and governance.
• Experience in private practice or as in-house legal counsel is highly regarded.
• Ability to prepare bespoke legal and commercial terms where established precedents are not available.
• Strong attention to detail, communication, and problem-solving skills.
• Ability to manage deadlines and work independently with minimal supervision.
• Commercial judgment and an understanding of business priorities.

Compensation & Benefits

• Competitive compensation and benefits package in the alternative legal services marketplace.
• Access to professional development resources and learning and development programs.
• Predominantly remote work, with the exception that some clients require on-site presence.

Location

• Remote-first, with occasional on-site requirements based on client needs.

Equal Opportunity / Accessibility

• Equal opportunity employer; recruitment and employment are conducted without discrimination or harassment on the basis of protected characteristics.
• Reasonable accommodations for individuals with disabilities are available upon request and consistent with applicable laws during the recruitment process.