Conflicts Supervisor
Overview
A leading global law firm is seeking a Conflicts Supervisor to oversee the daily operations of the conflicts team and manage personnel. This role supports and maintains high levels of efficiency and accuracy in conflict checks and related processes. The position is based in any U.S. office and requires working within the Pacific or Central Time Zones. The Conflicts Supervisor reports to the Manager, Intake/Conflicts.
Responsibilities
- Supervise day-to-day activities of Conflicts Coordinators and Conflicts Analysts.
- Provide guidance and manage team dynamics within the Conflicts team.
- Oversee the conflict check process to ensure timely and accurate delivery of reports and research.
- Serve as the primary escalation point for Conflicts Coordinators and Analysts.
- Review and analyze conflict reports; escalate complex issues to Conflicts Attorneys and Office of General Counsel as needed.
- Monitor and maintain quality and consistency of conflict searches and reporting standards.
- Provide clear verbal and written feedback on work quality deficiencies.
- Ensure adherence to internal protocols and procedures.
- Collaborate with the Senior Training Specialist to train new hires on processes, procedures, research, conflict searches, and use of Intapp.
- Train new assistants on submitting conflict requests, navigating Intapp, and the new matter intake process.
- Assist with implementation and improvement of conflicts processes and procedures.
- Identify and escalate personnel issues to the Manager, Intake/Conflicts.
- Perform administrative duties such as managing timecards, PTO, holiday coverage, employee reviews, and other assigned tasks.
Qualifications
- Ability to manage multiple priorities under tight deadlines.
- Strong written and verbal communication skills.
- Extensive understanding of legal conflicts concepts and related ethical rules.
- Exceptional critical thinking and analytical skills.
- Excellent decision-making skills and ability to think quickly.
- Strong customer service skills.
- Comfortable working with attorneys and legal staff.
- Ability to thrive in a high-demand, fast-paced environment.
- Flexibility regarding work hours and schedule.
Experience
- Bachelor's degree required; JD or paralegal certification preferred.
- Minimum of 6 years of experience in a conflicts role.
- At least 1–2 years of supervisory or team leadership experience.
- Familiarity with legal conflicts databases such as Intapp, Dunn & Bradstreet, or Aderant.
Compensation & Benefits
- Annual salary range: $130,000 - $160,000, depending on qualifications and operational considerations.
- Benefits include health care, retirement plans, paid sick and vacation time, parental leave, basic life insurance, Flexible Spending Accounts, and discretionary performance-based bonuses.
Location
- Position based in any U.S. office.
- Candidates must be able to work within the Pacific or Central Time Zones.
Equal Opportunity & Accessibility
The employer is committed to equal employment opportunities for all qualified applicants, including individuals with disabilities. Reasonable accommodations will be provided to enable participation in the application and recruitment process, unless doing so would impose undue hardship, in accordance with applicable laws and regulations.