Overview
This role involves managing customer contracting activities across commercial and public-sector customers. The position requires handling lower-to-moderate complexity agreements throughout the contract lifecycle, working closely with Sales, Legal, Finance, Operations, Procurement, and other stakeholders to ensure efficient deal execution, contractual compliance, and effective risk management.
Note: This opportunity is open to U.S. Citizens only due to the nature of the position and the customers it supports.
Responsibilities
- Review, draft, administer, amend, renew, close out, and support negotiations for customer contracts and related business documents such as master agreements, statements of work, order documents, amendments, renewals, and closeout documentation.
- Manage contract intake, approvals, execution, recordkeeping, renewal tracking, obligation tracking, and contract administration throughout the contract lifecycle.
- Identify contractual, commercial, operational, and compliance issues; escalate complex or non-standard matters to Legal or senior contract management as appropriate.
- Coordinate internal reviews, approvals, and exception processes in line with governance, delegation of authority, and policy requirements.
- Ensure contract terms align with pricing, statements of work, customer commitments, service obligations, procurement requirements, and implementation capabilities.
- Support commercial customer contracting activities and assist with public-sector procurement and bid support, including solicitation reviews, certifications, representations, flow-down requirements, compliance obligations, and proposal deadlines.
- Maintain accurate contract records within the contract lifecycle management system and prepare concise contract summaries outlining key obligations, non-standard terms, approval history, renewal dates, and implementation requirements.
- Collaborate with Sales, Legal, Finance, Operations, Procurement, and business stakeholders to support efficient contract execution, risk mitigation, and customer satisfaction.
- Contribute to contract templates, reporting, process improvements, and contract management best practices.
Requirements
- U.S. Citizenship is required.
- Previous experience as a Contract Manager in a public sector environment.
- Bachelor's degree in law, Business Administration, Finance, Public Administration, Procurement, or a related field, or equivalent combination of education and practical experience.
- Approximately 2–4 years of experience in contract management, procurement, bid support, legal operations, or related contracting functions. Closely related experience will also be considered.
- Experience supporting commercial customer contracts, including statements of work, order documents, amendments, renewals, and related contractual documentation.
- Working knowledge of commercial contracting practices, contract administration, approval processes, and contract risk assessment principles.
- Strong contract drafting, interpretation, issue-spotting, organizational, and communication skills, with the ability to recognize when guidance or escalation is appropriate.
- Experience supporting customer negotiations, contractual exceptions, internal approvals, and post-award contract administration.
- Excellent attention to detail with the ability to manage documentation, deadlines, obligations, and compliance requirements accurately.
Preferred Qualifications
- Experience supporting public-sector contracting, including federal, state, local government, education, cooperative purchasing, or government reseller programs.
- Familiarity with FAR, DFARS, GSA Schedules, state master agreements, cooperative purchasing vehicles, or similar public-sector contracting frameworks.
- Professional certifications such as CPCM, CFCM, or equivalent.
Compensation & Benefits
- Comprehensive onboarding and training on contract management processes, systems, and governance standards.
- Collaboration with experienced Legal, Sales, Finance, Procurement, and Operations professionals.
- Opportunities to build expertise in both commercial and public-sector contracting.
- Access to professional development resources, mentoring, and contract management best practices.
- Inclusive workplace encouraging collaboration, innovation, continuous learning, and career growth.
Location
- United States (Remote or Hybrid)
Travel
- Limited travel may be required based on business needs.